Service was excellent. Lots of choices. The clerk was very knowledgeable.

Leticia was very attentive and quick to locate items. She fllipped through the catelogue to help suggest items. Even though the store had closed, she was not pressuring or rushing me out the door, she allowed me to keep considering my purchase.

employees always knowledgeable, friendly and helpful. exchanges and returns are very easy even if bought at another store. store is clean and easy to find stuff displays are very well organized.

Very happy with my purchased. Lovely staff

Stacey is a gem that I was so lucky to receive her help. This was my first pandora experience and she made it the most amazing experience. Not only was she friendly, but so knowledgeable. I loved the team environment at Markville Mall - which I can say is not the same at London, Ontario location. Congratulations Pandora, you got me hooked ;) A huge shoutout to Stacey who is beyond amazing. Girl, cant get rid of me now lol.

A ring fell off my finger and landed on the floor, it was a size 7 that i was just trying on to see the style, and we all looked for the ring, and found it within minutes, but the store sales rep made a joke about it, and it made me very uncomfortable. He was not professional and honestly the joke was in poor taste. It made me want to leave and not buy anything.

salesperson was too eager to upsell the purchase

I came in to exchange my pandora ring but I was treated rudely and the manager was speaking about me to the sales rep infront of me as if I was not there. I felt that I was not respected as a customer and was extremely hurt by the way I was being treated even though I was quiet and did not cause any attention or disruption. I thought I came in with a simple ask but left feeling very upset with how I was treated.

The survey validation code is unavailable during the checkout, that make me so upset. It makes me wait for almost 15 minutes on payment with 3 or 4 specialist. It looks like I did use the code before but I don't understand why the survey code will show it 0. That makes me really unsatisfied with the Pandora survey.

Professional and knowledgeable regarding the products. Efficient service. Definitely will be back again!