Although it had nothing to do with the Pandora product. Ellen (assistant manager) was most helpful and laten to what I wanted. But, most importantly when I thought my cell phone had been stolen from my purse while she was showing me the product. She was most efficient and very kind I to trying to assist me. She quickly asked the manager to look at the cameras to see if anyone and or who had reached into my purse. When I went back out to my car a second time. Luckily someone found my cell which I had dropped just as I had exited out of my car. They out my cell with a note that they had found my cell! I went back to the store and showed her the note. Once all the excitement was over. I did purchase a braclet and a few charms as well. As you can see from the receipt code. Her empathy and her excellent sense of customer service was exceptional. Thank you again for her kindness she extended to me.. Sylvia

I am Pandora collector for almost four years now and I have frequently visited Pandora stores in Vancouver and Sydney Australia and I have always been attended to with enthusiasm and very good customer service most especially in this store at NIAGRA on the Lake outlet store by Mariana. Indeed, she is one good reason for me to return to this store on my next flight duty in the next months to come as I reside in the Philippines and work for the Airlines.

Staff are always polite and welcoming

Sales assistant was really nice. The products I bought were beautiful. The price was good.

The associate understood my needs and quickly explained new products and products that were no longer being sold once out of stock. Great prices and wide selection of merchandise on everything

I wanted the exclusive Niagara Falls charm but they were all sold out. I might never visit that falls area again and I do not want to send hundreds of dollars to get there to only end up with the same result. I love your product so much that I have started a charm bracelet for my little girl. She will not appreciate it at her age of 8 years old but when he is older I know these charms will be a memory of all the trips that we have taken as a family. If I could somehow get these charms shipped to me I would be forever great full. I will pay full price but I just want the Niagara Falls charms.

Greeted right away with smiles and felt very welcomed.

Nice charms moderate price

Excellent customer services and friendly staff. Staff was knowledgeable and very friendly and helpful.

I live in Korea, but maybe I go back before I leave