The customer service was great. The associate new exactly what she was talking about and answered all of my questions with extra detail to make sure that I fully understood what was going on and felt all my questions were answered. As well as feeing comfortable with my purchase and not pressured to buy more than what I came in for.

I purchased a charm to add to my bracelet. The sales associate offered to clean and polish my bracelet (in other stores I usually have to ask) and noticed something about the charm I did not. After pointing it out to me, she made the exchange for a different charm that was a better choice for me. She was pleasant and helpful the whole time showing me different charms along the theme I was looking for. Overall it was a great experience.

Me encanta la tienda muy bien producto y buena calidad.

I have had less than favorable experiences in the past with Pandora store, but during this past month I was shopping for a birthday gift for my wife. She has an off brand Pandora style bracelet that she doesn't wear because it is too small. My sales associate walked me thru the different sizes, different styles, and made sure I understood the return policy in case it was too big. My second visit to the store was for my wife to get a smaller size and again Brenda was amazing at helping us and didn't make me feel foolish for buying the size bracelet we needed to exchange. My wife is now wearing her bracelet and showing it off without the problem of it being too tight on her wrist.

They were out of stock with somethings but excelent customer service

I was not satisfied that I was given confusing information and in the end didn't even get the size of bracelet I was needing. The associates in the store seemed to feel they were better than I was and acted like I was just another customer.

The sales person was very knowledgeable of the Pandora product

I was satisfied with my experience overall. I just wish there would have been a bigger selection of charms on sale this past weekend.

Even though there was a long wait, the staff was really nice and reassured everyone in the store they'd be helping them. I appreciated their attentiveness with their customers. The lady who helped was also very helpful and cared about the reason I was there. She helped me a lot in purchasing an item and never insisted for me to buy something more than what I was looking for, which I appreciated.

La persona que me atendio muy amable, por ella siempre voy a esa tienda, gracias