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As some states begin to slowly reopen, Pandora continues to comply with local safety guidelines. We understand these are difficult times with an evolving recovery process, and we are committed to reopening our stores responsibly. We have taken steps to ensure our store environments are safe and promote the health and well-being of our employees, partners and customers. If your local store is open, it may have limited hours or may only be offering curbside pickup. Please call to confirm operating hours and available services prior to visiting the store.
Broadway Plaza
Pandora JewelryBroadway Plaza Pandora Stores
(320 reviews)
Open – Curbside available, click store details for conditions

147 Broadway Lane
Walnut Creek, California 94596 (925) 395-2169

Store Hours
Tuesday 10:00am - 9:00pm
Wednesday 10:00am - 9:00pm
Thursday 10:00am - 9:00pm
Friday 10:00am - 9:00pm
Saturday 10:00am - 7:00pm
Sunday 11:00am - 6:00pm
Monday 10:00am - 9:00pm
crzimmOct 2nd, 2020

I received help as soon as I entered the store. She answered all my questions. She also cleaned the pandora bracelet I was wearing. I purchased two items for myself and one item for my daughter. I will be back. My granddaughter lives in Walnut Creek so I will be going there often.

Marie CSep 27th, 2020

Sales associate Doreen very kind and remembered us from the last time visited

Ruth NunyaSep 25th, 2020

Doreen and Cassy were super sweet and helpful. Cassy helped me over a year ago and remembered me. Doreen was very knowledgeable and way friendly. I will always remember their hospitality and kindness towards me and my family. This is something that will probably make we want to make future purchases there at the Walnut Creek location. Rare personality traits for that part of town.

Ras08Sep 20th, 2020

I’ve been wanting to get a charm bracelet but was unsure where to start. Jill walked me through everything and recommended what I should start off with. I was super excited to start creating my charm bracelet and she was super helpful! It was a fun and exciting experience. I look forward to going back and filling up my bracelet real soon.

ChinaMSep 19th, 2020

Cassandra at the Walnut Creek location was so helpful and knowledgeable. She knew exactly what I was looking for and what would compliment me best. She was so friendly and bubbly, it felt like I had known her forever.

Tiff DeniseSep 13th, 2020

Satisfied during the visit

JkSep 7th, 2020

I went to exchange a ring I got for my birthday for a different size. The person that bought it for me got a different price, and when I wanted to order the item the couldn’t match the price online. I ended up settling for a larger size that they had in store so I wouldn’t have To pay the $20 difference for the same exact ring

Lilly SSep 5th, 2020

The way other sales person spoke to us wasn’t in the friendliest manner. At times I did fill rushed. Next time I’ll just consider visiting another pandora location

JennaD03Sep 5th, 2020

My bad service is NOT RELATED To Cassie. She is amazing. It is to the other 2 women. One woman didn’t let my group of 4 come in but let a different group before is be in there with 4. When I said something she rolled her eyes at me and said fine if you stay together. Wow. Ok. Other woman helped my friend and me until thank god Cassie came in. She toldMe they didn’t have charms i was asking for without looking. Cassie found them. She also didn’t offer my friend the free gift after she spent $400. Or tell her about this survey on receipt. Cassie is the only reason I spent a dime in there. The others were rude and need to learn something from cassies customer service

JennaD03Aug 30th, 2020

This is the second time I have been to the Walnut Creek Pandora store in the past month or so. It was so nice to know that the employee remembered us, and even rememebered details about what was in my wish list and how I wanted charms that had more color. Cassie (Cassandra) has amazing customer service and I am coming back on October 2 because of her. She informed me that the Star Wars collection will be released then, and shared my excitement about it.

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Pick-up Options
Nearby Locations
PANDORA Jewelry Broadway Plaza Pandora Stores
Open – Curbside available, click store details for conditions
0.0 mi

147 Broadway Lane
Walnut Creek, California 94596 Walnut Creek, California

147 Broadway Lane
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147 Broadway Lane
94596 Walnut Creek Walnut Creek

94596

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close
PANDORA Jewelry Broadway Plaza Pandora Stores

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Open – Curbside available, click store details for conditions
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About Pandora Jewelry at Broadway Plaza

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile.  Come be inspired at your local Pandora Jewelry store at 147 Broadway Lane in Walnut Creek, CA today.

Recent reviews
Recent Reviews
I received help as soon as I entered the store. She answered all my questions. She also cleaned the pandora bracelet I was wearing. I purchased two items for myself and one item for my daughter. ...
-crzimm
Sales associate Doreen very kind and remembered us from the last time visited
-Marie C
Doreen and Cassy were super sweet and helpful. Cassy helped me over a year ago and remembered me. Doreen was very knowledgeable and way friendly. I will always remember their hospitality and kindness...
-Ruth Nunya
I’ve been wanting to get a charm bracelet but was unsure where to start. Jill walked me through everything and recommended what I should start off with. I was super excited to start creating my charm...
-Ras08
Cassandra at the Walnut Creek location was so helpful and knowledgeable. She knew exactly what I was looking for and what would compliment me best. She was so friendly and bubbly, it felt like I had...
-ChinaM
Satisfied during the visit
-Tiff Denise
I went to exchange a ring I got for my birthday for a different size. The person that bought it for me got a different price, and when I wanted to order the item the couldn’t match the price online....
-Jk
The way other sales person spoke to us wasn’t in the friendliest manner. At times I did fill rushed. Next time I’ll just consider visiting another pandora location
-Lilly S
My bad service is NOT RELATED To Cassie. She is amazing. It is to the other 2 women. One woman didn’t let my group of 4 come in but let a different group before is be in there with 4. When I said...
-JennaD03
This is the second time I have been to the Walnut Creek Pandora store in the past month or so. It was so nice to know that the employee remembered us, and even rememebered details about what was in...
-JennaD03
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