I was greeted and welcomed very nicely , I tried different rings on , She helped me with various of rings and very friendly i would go back

This was my second time in Pandora, The first time l purchased my first chain, pendant a letter and a cross, I was very satisfied with my purchase . Today l purchased my first bracelet and four charms. The sales associate was very helpful.

I had a great experience with the Pandora store. The associates were super friendly and accommodated us to our needs accordingly! Kind of sad my party of three couldn’t be in the store all together but totally understand as they are meeting health guidelines to ensure everyone is safe during this tough time! Will totally shop again here!

I went to the store supposedly to return some spacers i bought online which didn’t work on my bracelets. Doreen instead showed me the bracelet which would best fit the spacers i have and informed me its on sale, so i ended up keeping my spacers, bought a new bracelet and added some charms too!

The staff got me what I was asking for. I was in and out very quickly.

Initially walking into the store, my friend and I were greeted, and asked if we were looking for anything specific but we said, "No thank you just looking for now." They probably assumed we weren't going to purchase anything. As we looked around the employees proceeded to have a conversation within themselves instead of attending to their customers. And what I believe was to be the manager as asking the employees across the room when they can work and if they can work at so, and so time. That could of been dealt with at a different time. Then we finally found something we liked and waited patiently till they were done with their conversation. The rings seemed like they needed cleaning, which I find embarrassing because the employee said as I was looking at the dirty ring, "Oh let me get it cleaned first." We were also looking for the daisy flower ring in a size six but were told they were sold out in size six online and instore. We checked later on that night, it was instock. Just incorrect information, and how an inconvenience it was that they told us to come back, when we could of ordered it there. Experience that day: 4/10, not sure I'd come back to this location...

Because of covid-19 virus which is not the store fault I waited outside in line about10 minutes. Once inside service was excellent sales rep. was friendly knowledgeable and fast. There was a 50% off sale on certain items so not a large selection left, but they could order an item in store.

I received help as soon as I entered the store. She answered all my questions. She also cleaned the pandora bracelet I was wearing. I purchased two items for myself and one item for my daughter. I will be back. My granddaughter lives in Walnut Creek so I will be going there often.

Sales associate Doreen very kind and remembered us from the last time visited

Doreen and Cassy were super sweet and helpful. Cassy helped me over a year ago and remembered me. Doreen was very knowledgeable and way friendly. I will always remember their hospitality and kindness towards me and my family. This is something that will probably make we want to make future purchases there at the Walnut Creek location. Rare personality traits for that part of town.