I am a regular customer that has spent over $7000 in merchandise. Love the store, love the associates, love the merchandise. I have never been disapointed. Out of all the merchamdise I've bought over the past 6 years I only had one issue with my clasp falling off but Pandora politely sent me another one.

It was my first visit at the Pandora store , the sales lady Cheryl was very patient as well courteous, it wasn't crowed, my son has purchased multiple items for me and talked about how around holidays it could be long waiting lines.

Very personable and the value and quality of product.

Went on a weeknight, and during my lunch break so I had to work fast. The employees had excellent customer service, provided me with options of one style when I asked (e.g. a rainbow charm, showed me the available rainbow charms on stock) and even with my indecisive behavior, they were all patient and helpful through it all.

The sales rep were very friendly and nice and she were very knowledgeable about the items that I was looking for. The store was clean, and they also gave the customer a bottle of water when we walked in the store, that's a first for me. Thanks Pandora!!!!!

All of the charms I wanted were not in stock! In such a large store, I would have thought that the stock would be better. This was reminiscent of my first visit here where I had to buy a larger bracelet because my size was sold out. I was extremely disappointed by this because I had planned to buy two or three charms and receive the free bracelet offer to finally get a smaller bracelet that fits better. Now the sale is over and I am stuck with the larger one.

merchandise is a little pricey. Not a huge selection of Rose Gold. I was fitted for a bracelet thats a little snug. I will be revisiting the store to be resized.

The jewelry I purchased was beautiful. Sales lady helped me with my selection because I didn’t know what to choose. She took her time with me and my daughter and was very friendly, we love our new items!

The associate was friendly. The items I wanted was available. The associate took her timr to explain the items.

The selection of charms available in store versus on the internet are deceiving. A ton of charms online are not in season anymore. Wish there was a way to see what was really available in-store while on-line