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At Pandora, the health and safety of our customers and employees is our top priority. We are continuing to follow federal, state, and local guidelines and are committed to operating our stores responsibly. If your local store is open, it may have limited hours or may only be offering curbside pickup. Please call to confirm operating hours and available services prior to visiting the store.
Fashion Outlets of Chicago
Pandora JewelryFashion Outlets of Chicago Outlet store
(814 reviews)

5220 Fashion Outlets Way
#1194
Rosemont, Illinois 60018 (847) 596-3969

Store Hours
Monday 11:00am - 7:00pm
Tuesday 11:00am - 7:00pm
Wednesday 11:00am - 7:00pm
Thursday 11:00am - 7:00pm
Friday 11:00am - 8:00pm
Saturday 11:00am - 8:00pm
Sunday 11:00am - 7:00pm
TeeJan 15th, 2021

I was Highly satisfied because the associate was very friendly and knowledgeable. She explained the difference between the clips and the charms & gave me a lot of information about the products that I was purchasing.

Lynn PJan 14th, 2021

The salesperson was phenomenal.The salesperson was helpful.The salesperson was kind and professional. She knew about the product

karla gJan 8th, 2021

The employees were extremely nice and patient with me as I made my purchase. I found exactly what I needed and the employee gave me many options to choose from. She also answered all of my questions and got me all set in no time.

Maya HJan 8th, 2021

Great customer service

April Q.Jan 7th, 2021

Allison, the sales associate, was very professional and sweet! She was very knowledgeable and helped me navigate my first Pandora purchase! I look forward to building my charm collection with her help!

Ashley C.Jan 8th, 2021

I was previously at this location, looking for the exact charms I bought today. I was told previously that they didn’t have them, even though it indicated online that they did. It’s not possible that they received them later because they were last chance charms. I’m irritated that I had to come back to buy said beads as this store is not close to my home, and requires tolls to get to.

Montrell KennJan 4th, 2021

The sale associates were very friendly and safe , the gave very good recommendations and made buying my items very fun and easy

Khadedra N.Jan 4th, 2021

I had an issue with an online order and wanted to come into the store to get my issues resolved. As a first time customer, I purchased a bracelet and charms for my mother for Christmas however the bracelet was broken. I purchased these items during the cyber Monday sale. When I came into this store, I could not exchange my original bracelet because it was out of stock. With this being said, I had to purchase a new bracelet (without the cyber Monday sale) and I asked to exchange my charms because it did not match the new bracelet. As I proceed to ask the manger she told me I could not exchange my charms because they were worn however it was not. Christmas was only 1 1/2 weeks ago so how is that possible? The manger then even proceed to find the exact same charm and compared it to my charm as if I was lying to her. I was extremely embarrassed and humiliated in the store. I was in pandora for 2 hours with no resolution. As mentioned, I am a first time customer but based on this experience, I don’t think I will no longer shop with pandora. I hope someone with GREAT customer service contact me and do what is appropriate in this case.

Felicia Jan 2nd, 2021

The sale wasn’t a sale like the email I got everything I purchased wasn’t on sale & one item before I purchased the sale person told me it was on sale but when I checked out it wasn’t on sale

JLJan 2nd, 2021

Offered ring advice, gave feedback, did her job

Pick-up Options
Pick-up Options
Nearby Locations

5220 Fashion Outlets Way
#1194
Rosemont, Illinois 60018 Rosemont, Illinois

5220 Fashion Outlets Way
#1194
Rosemont, 60018 Rosemont,

5220 Fashion Outlets Way
#1194
60018 Rosemont Rosemont

60018

Rosemont 5220 Fashion Outlets Way
#1194

close
PANDORA Jewelry Fashion Outlets of Chicago Outlet store

5220 Fashion Outlets Way
#1194
Rosemont, Illinois 60018 Rosemont, Illinois

5220 Fashion Outlets Way
#1194
Rosemont, 60018 Rosemont,

5220 Fashion Outlets Way
#1194
60018 Rosemont Rosemont

60018

Rosemont 5220 Fashion Outlets Way
#1194

PANDORA Jewelry Harlem Irving Plaza Pandora Stores
Open - Curbside available, click store details for conditions
3.4 mi

4188 N Harlem Ave
#65
Norridge, Illinois 60706 Norridge, Illinois

4188 N Harlem Ave
#65
Norridge, 60706 Norridge,

4188 N Harlem Ave
#65
60706 Norridge Norridge

60706

Norridge 4188 N Harlem Ave
#65

  • Curbside Services Available
  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
close
PANDORA Jewelry Harlem Irving Plaza Pandora Stores

4188 N Harlem Ave
#65
Norridge, Illinois 60706 Norridge, Illinois

4188 N Harlem Ave
#65
Norridge, 60706 Norridge,

4188 N Harlem Ave
#65
60706 Norridge Norridge

60706

Norridge 4188 N Harlem Ave
#65

  • Curbside Services Available
  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
PANDORA Jewelry Arezzo Jewelers Authorized Retailers
Open - Curbside available, click store details for conditions
4.1 mi

3118 North Harlem Avenue
Chicago, Illinois 60634 Chicago, Illinois

3118 North Harlem Avenue
Chicago, 60634 Chicago,

3118 North Harlem Avenue
60634 Chicago Chicago

60634

Chicago 3118 North Harlem Avenue

close
PANDORA Jewelry Arezzo Jewelers Authorized Retailers

3118 North Harlem Avenue
Chicago, Illinois 60634 Chicago, Illinois

3118 North Harlem Avenue
Chicago, 60634 Chicago,

3118 North Harlem Avenue
60634 Chicago Chicago

60634

Chicago 3118 North Harlem Avenue

PANDORA Jewelry Old Orchard Pandora Stores
Open - Curbside available, click store details for conditions
8.4 mi

4999 Old Orchard Center
Space B-19
Skokie, Illinois 60077 Skokie, Illinois

4999 Old Orchard Center
Space B-19
Skokie, 60077 Skokie,

4999 Old Orchard Center
Space B-19
60077 Skokie Skokie

60077

Skokie 4999 Old Orchard Center
Space B-19

  • Curbside Services Available
  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
close
PANDORA Jewelry Old Orchard Pandora Stores

4999 Old Orchard Center
Space B-19
Skokie, Illinois 60077 Skokie, Illinois

4999 Old Orchard Center
Space B-19
Skokie, 60077 Skokie,

4999 Old Orchard Center
Space B-19
60077 Skokie Skokie

60077

Skokie 4999 Old Orchard Center
Space B-19

  • Curbside Services Available
  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card

About Pandora Jewelry at Fashion Outlets of Chicago

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile.  Come be inspired at your local Pandora Jewelry store at 5220 Fashion Outlets Way in Rosemont, IL today.

Recent reviews
Recent Reviews
I was Highly satisfied because the associate was very friendly and knowledgeable. She explained the difference between the clips and the charms & gave me a lot of information about the products that...
-Tee
The salesperson was phenomenal. The salesperson was helpful. The salesperson was kind and professional. She knew about the product
-Lynn P
The employees were extremely nice and patient with me as I made my purchase. I found exactly what I needed and the employee gave me many options to choose from. She also answered all of my questions...
-karla g
Great customer service
-Maya H
Allison, the sales associate, was very professional and sweet! She was very knowledgeable and helped me navigate my first Pandora purchase! I look forward to building my charm collection with her...
-April Q.
I was previously at this location, looking for the exact charms I bought today. I was told previously that they didn’t have them, even though it indicated online that they did. It’s not possible that...
-Ashley C.
The sale associates were very friendly and safe , the gave very good recommendations and made buying my items very fun and easy
-Montrell Kenn
I had an issue with an online order and wanted to come into the store to get my issues resolved. As a first time customer, I purchased a bracelet and charms for my mother for Christmas however the...
-Khadedra N.
The sale wasn’t a sale like the email I got everything I purchased wasn’t on sale & one item before I purchased the sale person told me it was on sale but when I checked out it wasn’t on sale
-Felicia
Offered ring advice, gave feedback, did her job
-JL
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Pandora Store

A fully branded Pandora Store

Authorized Retailer

A retailer who is authorized to sell Pandora Jewelry

Outlet Store

A fully branded Pandora Outlet Store

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