- Accepts PANDORA Gift Card
- Accepts PANDORA Credit Card
Very nice and helpful staff. Made our return easy. Helped us design a beautiful bracelet.
I was highly satisfied because the ladies that helped us were very nice and knowledgeable. They knew exactly what ring my daughter described to them. They were very helpful with sizing of the ring.
I am always happy with the sales people. They are very helpful and friendly. Never had a problem any time I have got into the atore2.
Another wonderful experience at your store! The sales associate was particularly creative and made a gorgeous bracelet for me. I will be returning again. Thank you
The sales associate was extremely helpful in helping me find exactly what I was looking for today.
Right when I walked in the door of the store #200 in the Freehold Mall, NJ, no one greeted when I walked into the store. There was two people working and busy helping other clients. I waited about 20 minutes and still no one had acknowledged me. After I had been waiting the store manager approached me. I told her I needed to do an exchanged and she asked me what I wanted. I asked her for recommendations and she could not give me any on what to add to my bracelet. I asked if I should add a colorful charm and she said "yeah next time". I asked to see a charm with a bow; she put it on my bracelet and did the exchanged before she told me how much it was. I felt like my experience was very rushed because I wasn’t spending a lot of money. I felt like they did not meet my needs. I left disappointed and not sure if I like my charm. I would of liked to look at more charms to see my other options. This is my second time there and have not had a positive experience either time.
I have become a very frequent shopper at your stores. I have found that, while I am very particular and require excellent customer service as well as the tendency to have many requests regarding your pieces, your sales associates are only willing to work so hard to keep your clientele happy. They are not friendly, Osteen rude and abrasive and off-putting.. generally abrupt when they realize-- despite the fact that they are definitely going to make a sale with me-- they do have to put forth some effort. This is disappointing because it's definitely made me take pause when considering shopping more in your stores as a frequent customer.
This is my second experience at this location. I was not impressed with your sales associates at this store this time. I felt that they were in patient with me as I try to select my favorite pieces in order to make a purchase I was thoroughly satisfied with. They were clearly not as excited about the merchandise as I was which was disappointing at best. Although I will return because I enjoy shopping at your store, I do feel a bit reluctant to do so. I am expecting to have another rude associate and I am starting to lose my excitement for your brand, As this is the second bad experience I have had with your employees.
This visit was great as always! I am in love with your jewelry and and the wonderful customer now. I plan to purchase again today. Many thanks
Great employees great experience
About PANDORA Jewelry at Freehold Raceway Mall
Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA is world-renowned for its hand-finished and contemporary jewelry. PANDORA Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and PANDORA Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic PANDORA charms and bracelets, PANDORA rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local PANDORA Jewelry store at 3710 U.S. 9 in Freehold, NJ today.