Friendly, clean, helpful

The sales associate (Lenora) was great.I was treated well.I enjoyed my shopping experience at this store.

I was in and out in only a few minutes.

I was greeted and my issue was resolved

This was a wonderful experience. I am new to the Pandora family and plan to purchase many more charms in the future. The store was wonderful as was the jewelry.

I was not Satisfied because I hold to go to another blocation to purchase something that the same exact sales person who returns my item today was not knowledgeable about items that currently on the retired list.

The store manager at this location, Ana, was incredibly rude and unhelpful. She was not at all accommodating, nor did she do anything to resolve my complaints or rectify the situation at hand. I simply wanted to exchange an item that did not coordinate with the color scheme I was trying to create on a new bracelet. I also wanted to return an item that what I purchased at her location the day before, because it did not fit with my other pieces. Anna did not provide any assistance and in fact she insulted me during our Interaction. I have spent a great deal of money at your locations, and expect to be treated as the good customer that I am. The manager at this store was unprofessional at best and incompetent at worst. This is the first time I’ve experienced a problem at a Pandora store and have only had exceptional experiences up to this point. I will never return to this store again nor will I recommend it to anyone. I intend to share my Negative experience with friends and family. The store manager at the Quakerbridge mall location has Lost All future business of a frequent return Customer.

I was satisfied with my visit at the Pandora, the only issue was that what I was looking for was not available.

Everyone is always very helpful.

Our sales rep was not very patient with first time buyers. When asked about the upcoming sale, she had no knowledge.