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Crossgates Mall
Pandora JewelryCrossgates Mall Pandora Stores
(354 reviews)

1 Crossgates Mall Rd
Albany, New York 12203 (518) 452-9170

Store Hours
Monday 10:00am - 9:30pm
Tuesday 10:00am - 9:00pm
Wednesday 10:00am - 9:30pm
Thursday 10:00am - 9:30pm
Friday 10:00am - 9:30pm
Saturday 10:00am - 9:30pm
Sunday 11:00am - 6:00pm
  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
MichelleFeb 4th, 2020

I had a great time at this location they made me feel at home when I walked in an I had a wonderful experience with Savion during my time at the location

Wanda SpeanFeb 2nd, 2020

My sales associate Briani V. was very nice and helpful! I was greeted as soon as I got in the store and was helped with my ring choices along with my daughter. Thank you! Very nice experience.

Excellent sales staff!Jan 29th, 2020

The Salesperson was excellent!!

Jan GJan 21st, 2020

I had been in a couple of week(s) before this visit and purchased 2 rings. I was wearing one of my Pandora rings at the time & took it off to try on the new rings and wear them. Unfortunately, when I took off my other Pandora ring I had been wearing I put it on the counter and without realizing it at the time left it there. I was crushed! It was actually a gift to me that I had had for a few years from my husband. I didn't realize I had left it until a day or two later when I went to put it on and it was gone. That's when I remembered I left it in the store. I went back yesterday and the really nice sales person worked with me to try to find it at the time but it wasn't in a lost & found. She said it might have been put in stock but she would have to review video to see if she could see where I left it. She did remember me since she had taken care of me previously. I am waiting to hear back from her, she promised she would get back to me. I know it wasn't the most expensive ring there but it does have sentimental value to me and I am so hoping it can be found.

Lisa IJan 14th, 2020

The manager in the Crossgates mall is highly knowledgeable

CtaylorJan 11th, 2020

Wonderful setup and beautiful with new Valentine’s Day things

Annette O.Jan 11th, 2020

I have never had my own experiences at the Pandora store myself. The customer service was out of the world. It was extremely fast and easy!

@keys2allJan 10th, 2020

Bracelet cleaning unavailable and not a lot of charms

Faith BJan 7th, 2020

My intent was to go in for a clip for my leather rope bracelet. The store was extremely low on merchandise so it was hard to choose what I wanted. I had to settle for something I “sort of liked best” rather than loved. I just wish I had more of a selection to choose from to make me feel happier about my purchase.

SallyOJan 6th, 2020

Only waited a short time to get assistance. Had merchandise I was looking for. Sales person was helpful selecting item.

The Perfect Gifts
Nearby Locations
0.0 mi

1 Crossgates Mall Rd
Albany, New York 12203 Albany, New York

1 Crossgates Mall Rd
Albany, 12203 Albany,

1 Crossgates Mall Rd
12203 Albany Albany

12203

Albany 1 Crossgates Mall Rd

  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
close
PANDORA Jewelry Crossgates Mall Pandora Stores

1 Crossgates Mall Rd
Albany, New York 12203 Albany, New York

1 Crossgates Mall Rd
Albany, 12203 Albany,

1 Crossgates Mall Rd
12203 Albany Albany

12203

Albany 1 Crossgates Mall Rd

  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
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About Pandora Jewelry at Crossgates Mall

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile.  Come be inspired at your local Pandora Jewelry store at 1 Crossgates Mall Rd in Albany, NY today.

Recent reviews
Recent Reviews
I had a great time at this location they made me feel at home when I walked in an I had a wonderful experience with Savion during my time at the location
-Michelle
My sales associate Briani V. was very nice and helpful! I was greeted as soon as I got in the store and was helped with my ring choices along with my daughter. Thank you! Very nice experience.
-Wanda Spean
The Salesperson was excellent!!
-Excellent sales staff!
I had been in a couple of week(s) before this visit and purchased 2 rings. I was wearing one of my Pandora rings at the time & took it off to try on the new rings and wear them. Unfortunately, when I...
-Jan G
The manager in the Crossgates mall is highly knowledgeable
-Lisa I
Wonderful setup and beautiful with new Valentine’s Day things
-Ctaylor
I have never had my own experiences at the Pandora store myself. The customer service was out of the world. It was extremely fast and easy!
-Annette O.
Bracelet cleaning unavailable and not a lot of charms
-@keys2all
My intent was to go in for a clip for my leather rope bracelet. The store was extremely low on merchandise so it was hard to choose what I wanted. I had to settle for something I “sort of liked best”...
-Faith B
Only waited a short time to get assistance. Had merchandise I was looking for. Sales person was helpful selecting item.
-SallyO
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