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As some states begin to slowly reopen, Pandora continues to comply with local safety guidelines. We understand this to be difficult times with an evolving recovery process and we are committed to reopening our stores responsibility with these thoughts in mind. We have taken steps to ensure our store environments are safe and promote the health and well-being of our employees, partners and customers. If your local store is open, it may have limited hours or may only be offering curbside pickup. Please call to confirm the operating hours and information prior to visiting the store location.
Crossgates Mall
Pandora JewelryCrossgates Mall Pandora Stores
(356 reviews)
Open - Curbside available, click store details for conditions

1 Crossgates Mall Rd
Albany, New York 12203 (518) 452-9170

Store Hours
Monday 10:00am - 9:30pm
Tuesday 10:00am - 9:00pm
Wednesday 10:00am - 9:30pm
Thursday 10:00am - 9:30pm
Friday 10:00am - 9:30pm
Saturday 10:00am - 9:30pm
Sunday 11:00am - 6:00pm
  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
Alex RJun 2nd, 2020

Danielle was fantastic to work with. During these times its not possible to be in the store so she sent me pictures of inventory and we built my wife's bracelet over the phone. The staff took health and safety vary seriously and I was very appreciative of that. Wonderful staff and experience.

MaryPlakas Jun 2nd, 2020

The hirl( Danielle) from the Crossgates store was amazing, very professional and willing to go beyond to help and satisfy the customer. She was standing in the rain to help me and patiently explaining things to me about my charms.

angelica terreroMar 7th, 2020

Belkys helped me and she was very experienced and helpful , definetly coming back to this store and recommend to my friend and family

Feb 17th, 2020

Belky was an awsome associate helped me out with my purchase

MichelleFeb 4th, 2020

I had a great time at this location they made me feel at home when I walked in an I had a wonderful experience with Savion during my time at the location

Wanda SpeanFeb 2nd, 2020

My sales associate Briani V. was very nice and helpful! I was greeted as soon as I got in the store and was helped with my ring choices along with my daughter. Thank you! Very nice experience.

Excellent sales staff!Jan 29th, 2020

The Salesperson was excellent!!

Jan GJan 21st, 2020

I had been in a couple of week(s) before this visit and purchased 2 rings. I was wearing one of my Pandora rings at the time & took it off to try on the new rings and wear them. Unfortunately, when I took off my other Pandora ring I had been wearing I put it on the counter and without realizing it at the time left it there. I was crushed! It was actually a gift to me that I had had for a few years from my husband. I didn't realize I had left it until a day or two later when I went to put it on and it was gone. That's when I remembered I left it in the store. I went back yesterday and the really nice sales person worked with me to try to find it at the time but it wasn't in a lost & found. She said it might have been put in stock but she would have to review video to see if she could see where I left it. She did remember me since she had taken care of me previously. I am waiting to hear back from her, she promised she would get back to me. I know it wasn't the most expensive ring there but it does have sentimental value to me and I am so hoping it can be found.

Lisa IJan 14th, 2020

The manager in the Crossgates mall is highly knowledgeable

CtaylorJan 11th, 2020

Wonderful setup and beautiful with new Valentine’s Day things

Pick-up Options
Pick-up Options
Nearby Locations
PANDORA Jewelry Crossgates Mall Pandora Stores
Open - Curbside available, click store details for conditions
0.0 mi

1 Crossgates Mall Rd
Albany, New York 12203 Albany, New York

1 Crossgates Mall Rd
Albany, 12203 Albany,

1 Crossgates Mall Rd
12203 Albany Albany

12203

Albany 1 Crossgates Mall Rd

  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
close
PANDORA Jewelry Crossgates Mall Pandora Stores

1 Crossgates Mall Rd
Albany, New York 12203 Albany, New York

1 Crossgates Mall Rd
Albany, 12203 Albany,

1 Crossgates Mall Rd
12203 Albany Albany

12203

Albany 1 Crossgates Mall Rd

  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
1.5 mi

131 Colonie Center
Albany, New York 12205 Albany, New York

131 Colonie Center
Albany, 12205 Albany,

131 Colonie Center
12205 Albany Albany

12205

Albany 131 Colonie Center

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Albany, New York 12205 Albany, New York

131 Colonie Center
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Open - Curbside available, click store details for conditions
8.4 mi

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Rensselaer, 12144 Rensselaer,

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12144

Rensselaer 279 Troy Rd.

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PANDORA Jewelry Effie and Isabel's Giftique Authorized Retailers

279 Troy Rd.
Rensselaer, New York 12144 Rensselaer, New York

279 Troy Rd.
Rensselaer, 12144 Rensselaer,

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12065

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PANDORA Jewelry Wits End Giftique Authorized Retailers

1762 Route 9
Parkwood Plaza
Clifton Park, New York 12065 Clifton Park, New York

1762 Route 9
Parkwood Plaza
Clifton Park, 12065 Clifton Park,

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12065 Clifton Park Clifton Park

12065

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About Pandora Jewelry at Crossgates Mall

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile.  Come be inspired at your local Pandora Jewelry store at 1 Crossgates Mall Rd in Albany, NY today.

Recent reviews
Recent Reviews
Danielle was fantastic to work with. During these times its not possible to be in the store so she sent me pictures of inventory and we built my wife's bracelet over the phone. The staff took health...
-Alex R
The hirl( Danielle) from the Crossgates store was amazing, very professional and willing to go beyond to help and satisfy the customer. She was standing in the rain to help me and patiently...
-MaryPlakas
Belkys helped me and she was very experienced and helpful , definetly coming back to this store and recommend to my friend and family
-angelica terrero
Belky was an awsome associate helped me out with my purchase
-Anonymous
I had a great time at this location they made me feel at home when I walked in an I had a wonderful experience with Savion during my time at the location
-Michelle
My sales associate Briani V. was very nice and helpful! I was greeted as soon as I got in the store and was helped with my ring choices along with my daughter. Thank you! Very nice experience.
-Wanda Spean
The Salesperson was excellent!!
-Excellent sales staff!
I had been in a couple of week(s) before this visit and purchased 2 rings. I was wearing one of my Pandora rings at the time & took it off to try on the new rings and wear them. Unfortunately, when I...
-Jan G
The manager in the Crossgates mall is highly knowledgeable
-Lisa I
Wonderful setup and beautiful with new Valentine’s Day things
-Ctaylor
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A retailer who is authorized to sell Pandora Jewelry

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