La señorita me explicó con detalle todos los accesorios que lleva una pulsera con detalle todo bien explicado nunca anteriormente lo habían echo .

Me gusta mucho la atención y el trato de las chicas muy buenas y amables se familiarizan con el cliente 🙏🏻💙

Very nice people

Yesterday 6/25/22 I visited the Pandora store in Queen Center in NY. i went when it first opened to avoid any crowds. i was shopping for my daughter’s graduation gift. Sophia H engaged me immediately. She asked what i was shopping for and She had get ideas. She was very knowledgeable and kind. i’m very happy with my purchase. i asked for a manager just to tell them how great she was. She said i am the Manager. Kudos to her!! i will be back.

Compared to my experience in the Jackson Heights location, the Queens Center Mall location was completely the opposite. The staff, especially Harper, was amazing. She walked me through all the components of a bracelet since it was my very first. I’ve never had such a great customer service experience. She was very patient with me and never made me feel rushed to make a decision, instead she encouraged me to make the right decision, no matter how many options we displayed on the bracelet. I really hope this survey can get her somewhere because I can definitely see her at a higher position and leading other staff to provide amazing service.

I’m satisfied with my purchase & the person that help me take her time to show me all the available sizes & item suggestions she make. She didn’t rush me. She even clean the jewelry before handing it to me. Only bad experience is form last time I was there last time when I was rush by sales person & the bracelet I bought was old & it’s keep on coming off my wrist first time I used it. I’d line to have it exchange but I’m not sure if it’s possible because it’s a final sale. I hope it will take into consideration but this last purchase Pricilla is very nice & really take her time to have me choose that I like even.

The time Daysi took with me. So happy with my purchases.

I went to the pandora in queens center mall and the assistant manager “Nancy” was very unprofessional by rolling eyes because the sale associate was using the engraving machine and we were taking a little long and she want me to wait so she can use the machine because she also had a customer. I said that I got there first and that I also wait for an associate. She was saying a lot of things on my back. That I also had to pay the items before using the machine. Like I was asking her o anybody for a favor. I was doing a purchase with my money no someone else to be treated like that. As manager she was very very very disgusting. I’m a customer of this store because I live a block away but we her this will make think before return to the store.

The young lady is a sweetheart and everyone was nice as well. Godbless them all and I appreciate them helping me pick a chain

Sales associate was awesome! Very helpful and friendly. Went out of her way to make my experience number one. Very happy with my visit and purchase.