I stopped by the store for a problem with my clasp on my new Pandora bracelet. I was greeted instantly and felt welcomed. A representative happily fixed my issue while a second employee answered a few questions. I decided then to purchase a gift for my mother's birthday. It was very nice to spend money comfortably! It seems to becoming a rarity to experience such great service! I will most definitely return! Thank you!

Clean store and nice employees! Beautiful jewelry and love the selection

I was looking for 2 charms for my mom's bracelet she passed away two years ago and every year I buy two charms one for her Birthday and one for Mother's Day the young lady that helped me was so nice she made me feel very comfortable. I wish I would have her name because I would let her know how I feel and to thank her.

I had a charm to exchange that I had received for a Christmas gift. I had the same exact charm, I was able to exchange this with no problems. Very happy with the exchange and the purchase of my new charm. I have three bracelets.

Payton was very patient and friendly. I wish there were more items available.

Had my product less than a week and it feel off my arm and is now lost. Very heart broken. It was secure placed i got the tbone bracket for this reason

I was highly satisfied because Jacqueline was very positive and outgoing with what I was looking for. She was very patient and relatable with ring sizes and specific pieces of rings we both found cute. It was a very great atmosphere and vibe to be in. I loved how I was greeted as soon as I came into Pandora, made me feel very welcomed!

The customer service was great overall visit was nice and my wife was happy with the purchase of The Drew for her bracelets. Store was very queen and healthy.

The sales associate I had was actually a manager, Bill. He was very helpful since this was my first time purchasing anything Pandora. I feel the bracelet I was going to purchase was slightly big, I figured this out when I shopped at the Polaris, OH location the next day. I was very satisfied at both locations! When I went to Polaris I bought my second bracelet which was a choice from the previous day with Bill but in a smaller size. The one I bought from Bill is perfect! I LOVE IT! I would purchase this bracelet again if I repeated this visit! Bill was VERY nice! He answered MULTIPLE questions since I had limited knowledge. Bill was patient as well and politely kept the store organized and customer flow with Covid without interrupting the relationship between him and I. Highly recommend! The store is slightly on the smaller side. Typically this would not be an issue at all but I do have a walker currently and it is only slightly a problem to work throughout the store but not impossible at all! Thankful for all of Bill’s help and how happy I have as a new Pandora owner! So happy I visited a second store the next day to purchase a second bracelet!

I was highly satisfied with the product and the 2 ladies that helped me. Payton had to take over my transaction because the first sales lady was bilingual and needed to help another customer.