Camilia was absolutely amazing, very welcoming and helpful. I came in clueless in search for a birthday gift for my sister , Camilia gave me her undivided attention from the time I walked in the store to the time I checked out and left.

I was surprised by the prices. Those are really affordable. The ring that I chose made a perfect gift. Will definitely return to the store.

They are super friendly welcoming & know what I was looking for in my price range & also they understood me and helped me in the long run

The customer service always exceeds my expectations.

Awesome all around

Both sales reps seemed like we were bothering them about our issue. One of the reps was working on some spread sheet and asking the rep who was talking to us to look at it and "help" her with it. That same rep seemed annoyed and didn't want to process the exchange as the rep talking to us had to call the manager on the phone to get assistance. The rep helping us also had her nose exposed while theask was covering her mouth. The rep working on the spreadsheet stated that she didn't feel comfortable doing the exchange for the same product, not sure why, she mumbed something inaudible. It was only after the manager approved the exchange was it processed. Both sales reps need to work on their customer service skills. I understand the risks they are taking working with the general public in these times and appreciate it, however they also are choosing to work in the environment.

In the end the associate was helpful and friendly but in the beginning we felt like we were being a bother. I understand we are all cautious because of the pandemic, but I use to feeling more welcomed.

Since the beginning of the conversation with Danielle she seemed liked we where more of a bother than customers. I came in looking for a bracelet for my guy friend (it’s 2020 and I thought gender discrimination had come to a halt) automatically she raised her eyebrows and said we don’t sell bracelets for guys. I had done my research and noticed you guys had one that extended that would most likely fit him I just wanted to see it. So I asked again well you guys have one that extends right so can we see one? Again... she hesitated and said well I don’t understand because we mostly sell jewelry for girls. Still I was on a mission and I asked for her to show me one We asked if she had a plain one and she said they didn’t have one in stock so I had to ask her if she could see if another store had it. She didn’t even try to go out of her way to please our requests. After she pulled the info On The iPad she asked what store we wanted to go to? Well it would’ve been nice to know what stores had the product before she asked that I ended up buying a charm only because of convenience but I assure you I will no longer shop there... I’d rather drive

When I first got there the cashier had a attitude but then as time went on she started to come around maybe she was tired

Me encantan los prodctos de Pandora, la gran variedad y la divertida manera en que uno puede personalizar sus joyas, lo he recomendado a mis amigas y ahora dicen que gracias a mi se han hecho adictas a Pandora y sus productos. "Me encantan"