I loved the fact of how experienced the staff was on all their charms and how the staff knew which charm called to me and how to show me how to properly put my charm on my bracelet. I will definitely visit this pandora again I had the most beautiful experience with them and also I got to share with the staff why I chose that particular charm. I love it so much.

Chandee was amazing and helped me quickly

Dana was a very attentive and engaged during our visit to the Midland Texas store. Made our warranty exchange process quick and made the transaction easy. Kudos to her for her superb customer service and courteous attitude. Will definitely visit this store again.

Very friendly and helpful staff

Our sales associate was extremely friendly and knowledgeable. She made our experience comfortable and sold us on additional charms for the bracelet.

Me atendió mal la muchacha ni digiera me dio caja para guardar mi anillo ya que era para mi boda me tiro el comprobante me hizo sentir muy mal la verdad

No le gusta la forma de tratar a las personas del personal y no tienen buenas ofertas de compra

I was offered in a email that if I was to buy over 150 dollars I would receive a bracelet was not offered and was not given one year promotion states that you will receive one if he did the purchase of 150 or more I am very disappointment

I spent over $300 and was not offered a compensation for a the lack of bracelets in stock for the promotion you had going on. I should have reviewed a 14k gold rose gold plated bracelet with my purchase and the store was out and I was not offered anything for the purchase. I was simple told sorry, we are out of stock. Pandora should offer a delay in shipment for this promotion, alternative product of equal value, or even a credit on a future purchase of the same amount.

The original ring that I wanted, they didn’t have in my size so I had to choose a different but similar one. I just wish the one I originally wanted was there because it was 100% my style where the one I ended up getting, I kind of settled for.