I lost my ring a few months ago from my husband which was a promise ring, engagement and wedding bad. We came into the store on Saturday and we were greeted by the team. The lovely woman who helped us, I believe Caitlin was her name, was absolutely amazing! She gave me her unbiased opinion and was so helpful when I couldn’t decide on ring size/metal finishings. She was patient, helpful and so understanding. I know my ring is not the original I had, but it is what I have been missing everyday! Thank you for all of your help. Caitlin was an amazing help!

Love the merchandise, nice customer service

Quality beautiful, reasonable price

Me encanto el trato y la limpieza la rapidez y la elegancia del lugar y la vendedora hacia mi parte muy satisfecho con la compra espero poder volver.

Dana B. No. 150170 was very friendly. She was also very knowledgeable. I had to exchange a bracelet that was too small. She ensured that I got the correct size bracelet. I’m very pleased with my bracelet and the service I received.

The don’t have all the charms

Very nice staff

As a first time buyer I’d like to test out merchandise first prior to returning again soon. Assistance was beyond great, i was able to find the right piece of jewelry that fit my style.

went in to exchange 2 gift rings. I had called a few hour prior to make sure I could exchange them for different sizes. I specifically said all I have is the rings, the boxes & the bag. I get to the store & there was a lady on her phone & had an attitude when I walked in. Explained to her that I wanted to exchange the gifts for smaller sizes she says nothing looks behind her at the “manager” for the manager to then explain that I NEEDED a receipt to do even an exchange.the lady who purchased it is older so she couldn’t find the receipt. The “manager” then stated that they still need a phone number or email to do anything.After a few minutes it just so happens that she’s agreed to exchange them without the receipt.That “in the future” make sure to have the recipe because she won’t be it again.The lady that helped me-Lorena - was so rude, seemed like she didn’t want to be there didn’t care to make the customer happy didn’t even try & help me she just looked at the other lady for assistance as if she didn’t care if I did my exchange or not. I finally get my receipt and it CLEARLY STATES “ITEMS WITH NO RECEIPT WILL RECEIVE A GIFT CARD FOR THE LOWEST PRICE..” why make it so difficult?

Dana and chandee absolutely lovely ladies and great help!