Friendliness knowledge of the customer service representative was amazing. I just asked for a ring and she was able to get me different options that I loved.

The sales lady was very helpful and courteous. She was very understanding of my needs. I did not need to wait long to be helped. The ring I bought was exactly what I wanted.

The staff was super friendly and easy to talk to. Went in for pickup and somehow ended up buy more charms😬🤷🏽‍♀️. I guess it was their nice personality that got me lol

I have been a long standing customer of Pandora and have always been satisfied with the quality of service. One thing I would suggest is that stores don’t skimp on packaging. My bracelet was boxed in a generic white gift box without a Pandora logo.

The girls working were so helpful and provided insight on how to properly clean my pandora bracelet. I had asked if they were able to clean it and they says unfortunately no but showed me how I could do it at home with the cleaning product. They were also patient at the counter as I was looking for a new charm. Great experience!

I have purchased from two different Pandora and always received very good personal service. This Pandora the sales associate did not offer to let me see anything unless I know exactly what I was looking for, so I had to look at my online wish list. I requested a heart shaped charm, and she pulled a plate out. I did not see the on from my wish list and asked if this was all the hearts she had. She said yes. I then asked to see other items and found the heart charm I was looking for on another plate. She said O, we must have more. She showed me only what I specifically asked for off my list and then put them in a bag. She made me feel like I was inconveniencing her by asking for assistance and the visit felt very rushed. I would have purchased more but felt like she did not want me in the store. I asked for the little boxes and was told no because the item was on sale. It was a highly unpleasant experience. I will recommend Pandora to friends, but not this one. I will never go back.

The first person out on the floor did help me, but there was another person working who was VERY RUDE. She was not helping, so the lady helping me also had to help other customers and was having a hard time. Then the pad to pay was not charged, and the lady sitting down got very rude about it. Made me wait in store for it to charge. Then she ran over, and forced me to pay SO quickly- without adding the gift box I wanted. She was short with me, and very rude as I paid. Didn't even say thank you or bye. The first lady was very polite and helpful, it was the manager or whomever that was sitting down that was rude and made me question going back.

I enjoyed the professionalism and customer service I received. The clerk knew what I wanted with one description. That was fast and friendly.

I originally went in for the Harry Potter line that I was unaware was no longer available. I was still able to find and design a new bracelet.

My experience was awesome.