The first thing I am very satisfied with this experience is the staff who helped me figure out which earrings would look good on me even though it took over 45 mins. I also like her respect and patience in my opinion whether I like them or not.

I was looking for something specific and the representative was able to meet my needs. She listened to what I was specifically looking for.

I was able to hold my charms for 24 hours over the phone. Upon my arrival, I was able to complete my purchase in under 10 mins.

The sales lady at Pandora Coquitlam by the name Julie was very helpful and provided a fantastic customer service with her unique and knowledgeable ideas for building my 1st Pandora bracelet! Looking forward to going back to purchase more charms for it :)

I wanted to buy the Infinite Shine Ring, but the Coquitlam Store did not have my size. The Sales Associate was very helpful in trying numerous times to call another store to have that Ring (in my size) to be transferred over to Coquitlam Centre for my pick up in 2 weeks' time - which was successfully done and I managed to pay first for that Ring together with another beautiful ring, in order to qualify for the "Private Labour Day Offer" and got $25.00 off for my purchases.I was really appreciative of Sales Associate No: 166739 (Bianca) for her help in this matter, as previously other staff told me to travel to Guildford Pandora to get the items myself.

It was good. Would have been highly satisfied if she has first shown me the gems with the prices in the “starter” counter at front of store so I could have browsed there first before buying the charm.

The sales associate was very nice and very accommodating. Her kindness was truly genuine. She ensured I picked the right fit. Once the transaction was complete, she noted I was wearing other Pandora merchandise and advised me of the in-store cleaning. I left my bracelet for cleaning and in half hour, I picked it up. It was so beautiful and sparkled just like new. I did not know that Pandora offered this service. I was very happy.

I found exactly what I was looking for

The lady helping us, named Leila and She was super amazing but the other associate- seemes not very cooperative or happy. She helped us finally to get the item on the vitrine but she seemed not happy all the time.

Jackie and the other lady that helped me were a huge help with my visit today alothough I was frustrated they remained calm and helped me to find a solution give these ladies a raise they deserve it!!