I went into Pandora for my first time to build a bracelet with my husband as this is going to be his birthday gift to me. Not only did Sandra show me all of the bracelets I was interested in but she took the time to review through some charms I liked and go through alternative options. She built bracelets with me, let me try on the two bracelets I was interested in, and brought out a third that has 14K gold in the clasp that I saw in a display. I ended up leaving with that bracelet even though I didn’t intend on getting that style, because it was so beautiful with the charms we chose. (And because there was the $75 bracelet credit!) Her patience, friendliness and overall excellent customer service made a good first Pandora experience for me. I will definitely be returning to Pandora in the future based on my first experience - thank you so much for your help Sandra!

I really enjoy shopping at Pandora at Fairview Park Mall. It's a beautiful store that has nicely displayed jewellery.

Staff is great and of course the jewellery is awesome. Just loved it

Found a pretty thing. Got my sister's bday gift. Nice ppl.

1, Friendly2, Professional3, No pressure

I went in with my niece. The sales associate immediately made eye contact and spoke to my niece asking her how she could help her. I was the one shopping for new charms and was not spoken to or approached. It was assumed that my niece was the shopper and not me. I was not wearing makeup nor jewelry and was dressed in jeans and a plaid shirt. After my niece left the store, I asked the sales associate about a rose gold charm. I did make a purchase of charms totalling $314. I was dismayed that the sales associates assumed I was not a valid shopper because of my age and appearance.

A bit surprised to see that the discount offered today was only for specific items - seemed understaffed, waited quite sometime for assistance

Not a variety of products available for Mother's day.No special discount for Mother's day.Final sale and products can not be returned or exchanged.

It was easy to find what I was looking for. The sales associate really helped out and knew what she was doing, making the sale so easy and comfortable.

Anastasiya was welcoming, knowledgeable and friendly! She recommended different options. I did not feel pressured during this visit and my purchase was easy and a nice experience