I called ahead to ask if a certain charm was available. the salesclerk was friendly and asked me to hold while she looked. She said she had many of the item i was asking about. Today when i went to the store she remembered speaking to me when i asked about the charm. She offered recommendation on a necklace and spacer. Which will give me something to give to my granddaughter at xmas time. Very friendly lady. her name was Hilary in sudbury store

Paige rocks.

The young girl that served was very helpful and I bought exactly what I was looking for

every time I go in to purchase something or just to look around for future purchases The staff is always wonderful. professional and if they are not sure. They ask other staff for help

The staff was friendly and during the COVID the way they clean between customers was very nice to see .

I've been shopping at Pandora since the opened the store in our city. The staff is always professional and knowledgable. Love the product - can't wait for the opening of it's new larger location.

My boyfriend was given the wrong size bracelet and we wanted to exchange it on the 27th. We were told Pandora’s policy was no exchanges or returns on the 26th or 27th. Which was NOT posted in the store or told to my boyfriend when he bought it. Nor was it anywhere in the return policy or on the receipt. When we asked why we were not informed about this in ANY way we were told we should have read the signs and were treated very disrespectfully by multiple employees. So my boyfriend bought the right size and returned the wrong one the next day. We will not be shopping at this Pandora EVER again.

The staff helped me with exactly what I was looking for and showed me items that were new. She immediately determined my likes and dislikes and focussed on what I wanted. I felt attended to and I was not pushed to buy. I ended up buying both products. I couldn't be happier or more satisfied.

Daykota, the sales person was very friendly, helpful and knowledgeable.

There are no chairs in the store. I spent a lot of time picking items and standing. This makes me very tired, I hope to have a chair.