Halina was extremely knowledgable and helpful. She gave excellent advice and helped me pick out charms that went best with my mothers bracelet. Her clothing, jewellery and even nail polish was perfectly coordinated with the Pandora black and white bag and pink ribbon. She should be in a Pandora commercial! She quickly looked into multiple inquiries and knew where every charm was!

Sales associate was highly knowledgeable and friendly. Overall, it was a good experience and i was able to find what i was looking for. Will definitely keep coming back.

Victoria is a pleasure to shop with. She's kind and helpful and patient. I had no problems finding and choosing a bracelet and charms. She also helped me exchange a broken bracelet. I only go to shops at Don Mills to buy because of the spacious store and kind staff.

Vana is very friendly,knowlegable and make great suggestions.

Staff very pleasant and helpful

When we entered the store, we were not greeted by the staff and the first question asked to us was 'What is your budget?' When other customers entered the store, they were greeted and were not asked what the budget was. I am very offended that I had to ask to be served and then, assuming I can't afford it/won't buy anything, the staff asked for my budget. This was one of the worst Pandora experiences ever.

Customer service was okay. Sales rep was mediocre. I've had better service before but I knew what I wanted so I purchased what I came for. Perhaps I would have purchased more if the sales person was more enthusiastic.Pandora ran out of gift boxes and all the items I purchased had to put in a cheap looking little paper bag. Come on Pandora, for promotions you should have extra gift boxes available! Dissapointed in the care and execution with this store.

Good customer service but better in the us

easy access to location clean staff very friendly knowledgeable

staff was very friendly and knowledgeable about product more than willing to assist