Friendly staff. Bright store. Nice displays.

Staff were incredibly kind and knowledgeable. I had actually been in the day prior and put the item on hold as I had a store credit. The lady who originally served me was super kind, as was the lady who cashed ne out!

Pandora always has gift ideas that have meaning and are symbolic. It is my go to for the perfect gift for my loved ones

The second I came into the store, I was kindly welcomed and asked if I needed any help. While the worker was assisting me she was very polite and respectful

First of all, I’d like to express my appreciation of how above and beyond Jennifer went to obtain the ring I purchased. This was a retired item showing limited availability and not only did she track the ring size, but went completely out of her way to help me get it to her store with no extra cost. I can’t express how special she made me feel, as if I was a VIP customer and her kindness and professionalism was just the cherry. I am still in disbelief to the lengths she was willing to go. Dufferin’s sister store in Quebec was showing my item in stock and coincidentally Jennifer has an upcoming conference and can physically get the item and bring it back. Is that not VIP treatment??? I think so!! I will say this over and over how pleased I am to gift the ring to my sister. This is so special because the daisy has a special meaning to us but even more so because someone went out of their way to make it happen and made it look easy the hoops she had to go through! Thank you thank you thank you for hiring such an amazing employee! Hire 100 more like her except she’s so good you’re lucky to have found even 1! LOL

Some of the store workers (not all) have to work on customer communication.I love Pandora store, there should be more promotions and gifts for customers

My 79 year old mom spent $1,000.00 for 3 bracelets. Her receipt was not stamped final sale so she could understand the policy. Had to get a manager on the phone to do an exchange. Meanwhile my sister had no problems doing the same exchange at another location! How does my mom who can barely speak English know to look on the bottom of your receipt to find the words last chance or clearance is final sale. How would she know that those items are considered my chance or clearance?? Why did the sales person not stamp her receipt with big red letters “final sale” like they did with mine when they finally agreed to make the exchange.

Selena P No.183037 helped me find a charm for my sister. She showed me many options. Very nice associate. It’s great that they speak Portuguese. Will come again!!

The store attendant was very polite and she was so calm and patient to me and my doughter. The atrendant was very nice and she tried her best.

To start off, no line outside the store. I got to walk right inside and the salesperson Fernanda F, with the #214038 was fantastic. Assisted me right from the beginning when I walked in, all the way to cashing out with all the Christmas gifts I needed. She also recommended different charms as unique ideas. She boxed the charms in the boxes I desired for presents and included the gift receipts with them as well as organizing the names on the bags for me. She was absolutely the most helpful and so friendly from the moment I walked into the store. I would definitely recommend her to anyone and I will definitely be coming back to shop with her assistance. Incredible customer service. Best one by far that I’ve ever had at Pandora.