Beau produits, bon service.

Le personnel est poli et accueillant. Les employés connaissent bien les produits de la boutique et leurs conseils sont judicieux. La boutique est accueillante de par le décor et la disposition des bijoux.

Because the lady that served me was very nice and she understood what I was looking for regarding it was my first time purchasing a pandora. She helped me and she recommended me styles that I might like. And honestly I will be coming back for another pandora for sure :D

I LOVE pandora!!!!My first purchase was about 2 years ago wen i found out my dad is battling cancer i needed something to cheer me up ... so i got the essence bracelet... and i had told myself every battle my father will win with cancer ill adda charm :D since im at 2 bracelets now i cannot stop buying :) they had the charms i had in mind and wanted to purchase!!!Pandora is the number 1 jewelry i own :)

La jeune femme qui m'a répondu as su me guider pour faire de bon choix. À partir de ma recherche sur votre site internet elle a su utiliser mes gouts pour me faire de nouvelles suggestions pour enjoliver mon bijoux.

The store didn’t seem busy to me they were about 6 employees for 3 customers in store.. I asked to get my bracelet cleaned while paying and she told me no she doesn’t have time for that. I told her I wouldn’t mind leaving it and coming back.. she didn’t seem to be to keen on it so I let it go. An hour after leaving I called multiple times at the store because i saw an email for the spend and save 25$ nobody answered so I ended up leaving a message.. when I called back on Tuesday they said there was nothing to be done and I should had checked my emails.. I get it you can’t advertise it but I was asked my email at the cash and almost bought for 200$.. what harm would had it been to tell me to check my email while I was being cashed out.. I would had probably just bought an extra charm. When I called I didn’t speak to the manager but she was there telling her associate what to say on the phone which is not a customer first type of experience and when I said i just rather refund and not shop in this location anymore they said they would gladly take my refund. It’s sad to see that the in store and after purchase experience doesn’t represent what Pandora sells.. timeless memories.

L’employée n’avait pas toujours les réponses à mes questions et était peu souriante.

Je désirais échanger une bille que je venais d'acheter dans la semaine précédente. La vendeuse a répondue rapidement à ma demande et a su me conseiller. J'avais une carte cadeaux de 10$ sur ma précédente facture et elle a trouvé une façon, avec l'aide de la gérante du magasin, que je ne perde pas ce rabais déjà enregistré. Merci à vous deux pour votre beau sourire et votre gentillesse.

Nous voulions un bracelet de grandeur spécifique et la vendeuse est allée le chercher dans la vitrine d'exposition puisque c'était le dernier. La vendeuse nous a fait essayer son bracelet personnel pour comparer les grandeur. La vendeuse était très souriante et extrêmement à l'écoute de nos besoins. Elle nous a fait des excellentes suggestions.

The sales lady was so terrified we would steal a charm she constantly put away the trays when she went to get another charm. Paranoid!!!the staff seem reserved and a little abrupt.