Costumers service was great and also I got help so fast and I was really happy with everything in the store .

The sales associate Ashley was extremely helpful and friendly. The store was vey clean and neat. The selection was awesome.

I believe her name was April, she was incredible. She took great care in packaging my order. I bought a necklace for my wife and the quality of the jewelry is just incredible.

The store was clean. Staff was friendly and helpful. Store was organized and pleasant to shop in

Stephanie was incredibly helpful

i was quite satisfied with the experience however i felt as though i was unsure of what exactly i was looking for. yet the sales associate did a good job of helping me out and assisting me with recommendations and such.

I guess the sales rep in a hurry to sale my daughter a clamp put a Mickey and Minnie charm on her bracelet , so I paid for the clamp walked out the store. After she realize what she did she approached my wife would I was not shopping with and told her you have to pay for it. Long story short my wife called me and when I brought my daughter back in the store I asked her to ring the charm up because I plan to pay for it. However instead of listening to me she roughly grab my 6 year old and was attempting to take her the bracelet off her arm not paying me any attention it took me 3 times to get her attention to inform her I still plan to purchase the charm last time I had to raise my tone. So please tell Tonya all blacks do not steal I could have bought the entire display if my daughter wanted it. Plus tell her never ever grab a child’s especially a daughters girl cause it could have got ugly. However i maintained by professionalism because I knew she was at fault the entire time. So I suggest you send Tonya to some inclusion and diversity classes before she give your brand a bad name.

Bangle sizing. 17, 19, and 21. I would have benefited from a 20in as the 21in is a little too big.

I went in to do an exchange of a ring. I was told it would be no problem as the ring was not on clearance. The young girl who was helping me was new and did not know a lot. The sales lead came to help and she was really huffy about the situation. Proceeded to tell me that was I was told was wrong, that she could not help me. Said I was told in the first place. Just kept saying it would go against her and her numbers. She agreed to it some way, but when I finally found a ring to exchange it for..she would not let me do it. She disappeared to the back for 30 mins. The young girl who helped me did not know anything and kept having to go to the back or to someone else. No one could tell me prices of things or even the ring I was looking at before the 30% off. The sales lead just kept pushing for my purchase to go on her numbers. She also seemed to get huffy with the young girl for asking questions and trying to learn. I am very unhappy about the situation and how it went and that I was pretty much forced to choose something I did not like or want just to get my exchange done. I will probably not shop in that store again and if I do...not when that sales lead is in the store.

We drove two hours to the Pandora store in Dawsonville GA. Our experience was awful. The sales lady had very little knowledge of merchandise. She acted as if we were a bother. She had no interest in showing us the trays of charms. After spending $150 she commented “is that all you want” extra rude on Mother’s Day.