Sarah, the store manager, who attended to me during my visit was amazing. I spoke to her on the phone prior to the visit and she was very helpful and informative. I was going to shop online but it was her sincere service that convinced me to visit the shop and purchase there instead. She went above and beyond to make sure I am happy with my experience at Pandora. I can't ask for more and will definitely recommend the shop at Reno to everyone I know.

The store associate was very friendly and welcoming. She helped make a beautiful bracelet for me that I absolutely love. The store was very clean and had customers best interest and health in mind in keeping the distance and place very clean.

Madison was not only help and knowledgeable but she was also very patient. My wife and daughter were both looking items. It was my daughters birthday and my wife and my anniversary. The experience fit the occasions. There were 3 people helping us and no one made us feel rushed.

Claudia , Nataly , and Ghia were all super helpful . They helped me pick out 3 items as gifts and they were literally perfect . I appreciate the authenticity and the support/ feedback they provided . Sheesh If i were a millionaire I’d go back and buyout the whole store . Keep killing it girls

I was helped by Penelope. I really appreciated that the counters are wiped down between each customer, and that anything I tried on and decided to wait on was promptly put in a cleaning solution. Penelope ensured that I was able to get the bracelet that I wanted in a size that fit me perfectly. Although I decided not to get any additional charms, she made sure to let me know that there were charms that I would love coming in the next few months and would let me know when I could come see them!

Quick knowledge friendly service

The service was really great and amazing. Super friendly and knew exactly what I wanted no matter how indecisive I was with everything but it’s a great first experience!

We were looking for a particular size bracelet, the rep was able to find one at another store, that was a decent range from our home. As the item was no longer available online. But the rep was very helpful, and assisted my wife in finding the sizes shee needed and ones she could operate easily

Easy availability of choices. Sales person, Angelina, was very helpful. Being a first time buyer, she was able to provide examples and feedback necessary for my purchase.

Claudia the associate was very helpful I had in mind what I was looking for but she gave it the extra detail that I love