Sales was very well versed in products and went above and beyond

Our sales associate made it such an easy transaction...she was very friendly and patient...most of all she was very kind.If you visit the Easton store you should ask for Virnika 😊

Store #: 0141Customer #: 1141020843Hello PANDORA,Yes I am very satisfied with my experience since the first day (12/07/18) with the service that Tiffany gave me as soon as I arrive at the store. She gave me a service like never before. First a sincere smile and I she asked me how she could help me? She recognized from the first moment what I needed. Then I indicated that I was in a hurry but that I kept the article that I came to the next day. I write down my name, my phone that she could keep it for me until the next day. I felt really good because I did not want my wife's anniversary gift to end. I returned the next day (12/08/18) and I could not see Tiffany anymore. But fortunately I was treated by another associate of the store named Virnika, which was also super nice and I was very satisfied! Very helpful and above all She understood all the tastes and preferences that I had for my wife. I've been in Columbus, Ohio for over 6 years and whenever I go to that store, the service is super friendly and very professional.It was very pleasant to be in the store!I always recommend it!Regards,Luis A. Rodriguez

The sales associate provided excellent service, even though she was fairly new. When she didn’t know something, another more experienced sales associate stepped in to assist her. I was very pleased with the customer service, especially after spending over $500 during my visit.

The staff was very friendly and helpful

There are a lot more charms online then in the store. I was returning a damaged charmed where the tassel came off. The associate made me feel as if I did something to the charm. Stating they never seen this before and they have several associates who have the charm and this has not happened. I didn't care to hear that I have several charms of my own and never had this happen. Just take the charm apologize and rectify the situation.

The wait was not long. She was very friendly and knew the merchandise very well. I was out the store in no time!

The ladies in the store were extremely friendly and very helpful. There was a promotion going on for a free ornament which was beautiful. I purchased two charms for my fiance for Christmas and the ornament will be beautiful on our first tree.

Cost. Apparently I came a day too early and was told there was nothing I can do

The associate was extremely knowledgeable about the products. She helped me decide which size to get, as I was unsure, and she even had tips and tricks for taking care of the jewelry and removing a stick ring. All of the staff was friendly and helpful.