Galina, the manager, was very helpful. She was very personable. I was very satisfied!

I was able to purchase what I was looking for. Sheila, the sales associate, was very helpful. I also received a free bead with my purchase.

The person that helped me was very helpful and willing to look things up. I liked the special that is offered and definitely took advantage of it. More specials please!

every time I go into the store all the sales associates are very friendly and helpful

My sales associate catered to my needs, She was very knowledgeable and VERY giving of herself!!!

Did not have the charm I was looking for to purchase

I wanted to even exchange the same birthday charm in a different color. My grandma got me a bracelet set as a gift. She got me the birthday heart charm, but I already had that one. So I was just going to get a different gem stone. I really didn’t think it was a big deal if I didn’t have the receipt. Since it was a gift. I work in retail, and my store would have done that with no problem. I won’t be returning back to this store. The Easton store did the exchange for me no problem.

The. Customer service at this store is excellent

The sales associate was very friendly - paying attention to the names she heard me call my children and who we were buying a gift for.

I went in to pick up a ring that I had ordered. The employee was able to find it with no trouble and complete my transaction with ease. It’s always important to me that I not have to wait too long to be helped when I am on my lunch break.