The ladies were friendly and helpful, answered all of my questions and didn’t rush me to make a purchase.

Love each piece I have gotten, the sales Representative (Hilda) is the best, always helpful.

Our sales person Patty M. Helped a lot with the process of choosing a bracelet and charms. She was very attentive and gave us a lot of recommendations for the bracelets. She also showed us a lot of other jewelry pieces that she thought we would like. Overall she was very sweet and kind and I will definitely visit again.

The store was clean, the associate was really nice and professional, but the smell in the store was really really really bad, smell to bad pipe or clog bathroom, really bad.

The young lady was very happy 😊 and she also suggested a charm for my daughter in law

The sales associate was knowledge and I felt she was pushy and assuring with her recommendations. She made me feel unknowledgeable for having the ideas I did.

The sales associates style of sell was most problematic. For instance, my daughter repeatedly expressed that she preferred to purchase the bracelet with the traditional clasp. The associate continuously tried to seek her a bracelets with decorative clasps. She even acknowledged that she understood the bracelet because she repeatedly referred to it as “the $65 bracelet” and saying”our store usually sells bracelets in the $95 and up range.” I finally said we’d visit another location if they don’t have one and that I likely have a new one at home to give my daughter, the associate produced a bracelet with a more traditional clasp, but not the exact one we expected. We got it and moved on, but it was disappointing that this women seemed unwilling to sell my daughter the bracelet she preferred. So dismissive. Though my daughter wore the bracelet out of the store, my daughter was not given a box nor jewelry bag for storing her silver! I will only return to this location for the purpose of retrieving those items.

La seńora al entrar nos dijo un comentario no muy professional. Nos dijo q en pandora nadamas ay anillos de 70 para arriba y no habia preguntado yo antes de esto le dije que nadamas estaba mirando y despues nos dijo ese comentario. Me sentimos muy ofendidos por su comentario. No sentimos el interes en vender y ayudar a la jente y nos quiso tipo humillar.

The sales associate was friendly during entire visit and very knowledgeable of the merchandise and was able to assist well. They were both amazing

I had 2 bad experiences w/ Pandora within the past week. One with the online pick up in store. my items where cancelled the next day but was suppose to be ready same day within 2 hours. Im pretty sure my items were sold during a rush and left me without the merchandise that was suppose to be in stock when I purchased. Also I took advantage of the free bracelet was able to select the bracelet during my checkout but later was told at the time of shipping it was out of stock. It should not have been offered to me if it was out of stock. I was a loyal pandora customer but after this shopping experience I will no longer shop at Pandora.