Nelly was amazing so nice and friendly. I can’t wait to come back and shop again

The sales person was very helpful and knowledgeable. She asked the correct questions to help me find my bestie a birthday gift. Pandora never disappoints.

They had all the charms I wanted sales rep was friendly helpful and knowledgeable the store is well lighted pretty clean and organized

I really enjoyed Nelly’s help with us as customers. The manager ignored us but Nelly was extremely helpful.

Been wanting a bracelet for a long time. Excited to finally pick my own charms instead of just buying gifts for others

I emailed Marci at NorthPark in 2017 with an extensive email about the merchandise including suggestions for a new line/market niche and never heard back. I am very disappointed with Pandora’s lack of customer service. The associate who completed the purchas and helped me with my selection was stellar but the manager at this location was very unfriendly and didn’t even crack a smile. The employees seem very unhappy at this location. I would appreciate a good contact email to forward my extensive email from 2017.

My sales person was very friendly and patient.

The staff at the store are alway very help. For the moment you walk in they greet you will hello and are alway willing to go the extra mile.

There were only two employees at the store that were busy with other customers, but that did not stop them from acknowledging us walking in the store and right away made us feel welcomed.

I entered the store and was not even greeted by any of the two associates that where in the store. The associates continued their conversation while one was eating a pizza by the cashier. While I looked around I was not even asked if I needed any help or anything. I had to go to the associate my self to see if they had the item I was looking for. After I was helped by the associate she didn’t even seem to care to help. This is the second time I enter this store and the associates their seem to not care to help all races or ages. Please do don’t judge a book by its cover. Just because someone does not look like they have money does not mean your treat them different.