I have wanted a Pandora bracelet for years! I finally went into the store and Kaylee was so sweet and helpful. I was worried that my wrist was too big for a bracelet and she assured me that was not the case and we picked out a beautiful bracelet. I told her I had concerns about the charms moving and bothering my while I typed at work, she showed me the clips to keep that from happening. She patiently showed me many trays of charms and beads. She made my first Pandora experience amazing!!!! What Kaylee doesn’t know is that I have severe anxiety and it is extremely difficult for me to be in public and talk to people. She was focused on me and made me feel important. Thank you so much!!

I was treated with respect I was satisfied w help of choosing what wanted

I loved everything about it, really nice staff, very quality jewelry and the best is the customer service received.

Beautiful jewelry love the charms and the bracelet is also beautiful staff was helpful and very nice

Chloe H was very nice. She went above and beyond on what I wanted she helped me try and pieces together and she also listened. I jumped around a lot at what I was looking for and she was awesome. Lubbock Tx

My husband purchased a bracelet for me as a Christmas gift. It was too small, but he gave me the gift receipt so I could exchange it for the correct size. When I went to the store to exchange it, I was told my size was not available. The sales representative said it should arrive by the second week of January. She took my info in their call book. By mid-month I hadn't heard from anyone. I went to the store just to check on the status. The bracelet was in, but the sales rep who attended me gave me a hard time about the exchange even though I had the gift receipt, bracelet, and original packaging. She couldn't find my account information (I don't know why she needed it in this case) even though I've purchased multiple items at that same store in the past. She finally asked a manager about it, in which the manager told her she could do the exchange with the gift receipt. So my problems were first, that I wasn't called when my item came in, and second, because I feel I was treated like I was trying to pull a fast one on my exchange when it was just a size exchange for the same item.

Very nice and helpful staffGreat selection in storeThe brightness of the store caught my eye

Sales Agent was excellent. She knew her product and had us out in less than 20 minutes.

Sales associate knew exactly what I was shopping for.

The associate was very kind and helpful! She knew exactly where to find what I needed and also had some excellent suggestions for additional purchases.