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The sales associate was very nice and knowledgeable. I was very indecisive and she helped me minimize my options. She was awesome.
Loved the selection and quality . Loved that my size 9 ring was in stock. Stephanie was very polite and helpful.
Hayli was very helpful and made sure to help find just what I was looking for. She took her time and focused on us so I didn’t feel rushed.
The store manager was awesome. She was super friendly and helped me find exactly what I was looking for :)
Very helpful and friendly.
love the store friendly associate
I want to thank Stephanie, who took the time to called to inform me about the sale going on March 13-15.On the other hand, I was a little disappointed during this visit. I felt I was belittled by one of the staff , who did not acknowledged my thoughts and opinion about my purchase but forced me to just sign the transactions on my card. Instead of giving me the chance to change my final selections, just told me to sign and return/exchange the item later. I forgot to take her name,Pretty sure the near staff ((199830) know who I’m referring g to. Her rudeness is not necessary. I’m not a big spender but i shop at Pandora before even she got employed in this outlet. I am a buyer, not a thief whatsoever to be ‘eyed on’. I appreciate if you, the manager will address this concern. More power to the store...
I was very satisfied because the employees working were very helpful and they helped me find what I needed right away. They showed me things that would look great with the things i was looking for and helped me pair things together and show me a variety of certain styles that I like.
I was buying a charm necklace for my wife. I ended up purchasing the more expensive longer necklace, the most expensive ring to put the charms on and 4 of the more pricier charms. I asked the sales associate after she put the charms on the ring if they had a special on getting a free charm since I bought 4. And before the associate that was helping me could answer the manager just yelled out "NO" in a very rude tone and with dirty looks, she really embarrassed me as there were other employees and customers in the store. I was going to walk out without purchasing the necklace but that is something my wife had been wanting and our anniversary is in 2 days and being that most jewelry stores were closed due to the weather I went ahead with the purchase. I bought my daughter a charm bracelet 2 months ago and I thought I found a new jewelry store to make purchases for my 2 daughters and wife. I was wrong, I'll NEVER purchase another item from this store again.
About Pandora Jewelry at South Plains Mall
Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local Pandora Jewelry store at 6002 Slide Rd, Space F03 in Lubbock, TX today.