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South Plains Mall
Pandora JewelrySouth Plains Mall Pandora Stores
(217 reviews)

6002 Slide Rd, Space F03
Lubbock, Texas 79414 (806) 283-9873

Store Hours
Monday 11:00am - 7:00pm
Tuesday 11:00am - 7:00pm
Wednesday 11:00am - 7:00pm
Thursday 11:00am - 7:00pm
Friday 11:00am - 8:00pm
Saturday 11:00am - 8:00pm
Sunday 12:00pm - 6:00pm
Cynthia m.Apr 21st, 2023

Great customer service.I didn't catch the name of the associate that helped us but her associate number was 212924.she went above and beyond to help me.she was very sweet.

QueenMar 24th, 2023

I go in a lot into the Pandora store in the Mall, I sometimes do window shopping getting an idea of what I want to buy next and other times I make a purchase.

Johnny UFeb 14th, 2023

The young lady that helped me was very professional and smiled.

De RuddFeb 13th, 2023

Great service but not pushy!

LalaFeb 4th, 2023

They were very nice and helpful!

Mimi SMar 4th, 2023

I went to have my bracelet and charms cleaned but was told they can only clean Monday to Thursday. That makes it impossible for me since I don’t live in Lubbock and have to work. There should be a different option for people who can’t make it there Monday to Thursday.

KC2020Jan 28th, 2023

I have wanted a Pandora bracelet for years! I finally went into the store and Kaylee was so sweet and helpful. I was worried that my wrist was too big for a bracelet and she assured me that was not the case and we picked out a beautiful bracelet. I told her I had concerns about the charms moving and bothering my while I typed at work, she showed me the clips to keep that from happening. She patiently showed me many trays of charms and beads. She made my first Pandora experience amazing!!!! What Kaylee doesn’t know is that I have severe anxiety and it is extremely difficult for me to be in public and talk to people. She was focused on me and made me feel important. Thank you so much!!

JessicaJan 21st, 2023

I was treated with respect I was satisfied w help of choosing what wanted

TeresaJan 18th, 2023

I loved everything about it, really nice staff, very quality jewelry and the best is the customer service received.

jkjJan 16th, 2023

My husband purchased a bracelet for me as a Christmas gift. It was too small, but he gave me the gift receipt so I could exchange it for the correct size. When I went to the store to exchange it, I was told my size was not available. The sales representative said it should arrive by the second week of January. She took my info in their call book. By mid-month I hadn't heard from anyone. I went to the store just to check on the status. The bracelet was in, but the sales rep who attended me gave me a hard time about the exchange even though I had the gift receipt, bracelet, and original packaging. She couldn't find my account information (I don't know why she needed it in this case) even though I've purchased multiple items at that same store in the past. She finally asked a manager about it, in which the manager told her she could do the exchange with the gift receipt. So my problems were first, that I wasn't called when my item came in, and second, because I feel I was treated like I was trying to pull a fast one on my exchange when it was just a size exchange for the same item.

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About Pandora Jewelry at South Plains Mall

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local Pandora Jewelry store at 6002 Slide Rd, Space F03 in Lubbock, TX today.

Recent reviews
Recent Reviews
Great customer service.I didn't catch the name of the associate that helped us but her associate number was 212924.she went above and beyond to help me.she was very sweet.
-Cynthia m.
I go in a lot into the Pandora store in the Mall, I sometimes do window shopping getting an idea of what I want to buy next and other times I make a purchase.
-Queen
The young lady that helped me was very professional and smiled.
-Johnny U
Great service but not pushy!
-De Rudd
They were very nice and helpful!
-Lala
I went to have my bracelet and charms cleaned but was told they can only clean Monday to Thursday. That makes it impossible for me since I don’t live in Lubbock and have to work. There should be a...
-Mimi S
I have wanted a Pandora bracelet for years! I finally went into the store and Kaylee was so sweet and helpful. I was worried that my wrist was too big for a bracelet and she assured me that was not...
-KC2020
I was treated with respect I was satisfied w help of choosing what wanted
-Jessica
I loved everything about it, really nice staff, very quality jewelry and the best is the customer service received.
-Teresa
My husband purchased a bracelet for me as a Christmas gift. It was too small, but he gave me the gift receipt so I could exchange it for the correct size. When I went to the store to exchange it, I...
-jkj
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