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South Plains Mall
Pandora JewelrySouth Plains Mall Pandora Stores
(211 reviews)

6002 Slide Rd, Space F03
Lubbock, Texas 79414 (806) 283-9873

Store Hours
Monday 11:00am - 7:00pm
Tuesday 11:00am - 7:00pm
Wednesday 11:00am - 7:00pm
Thursday 11:00am - 7:00pm
Friday 11:00am - 8:00pm
Saturday 11:00am - 8:00pm
Sunday 12:00pm - 6:00pm
KC2020Jan 28th, 2023

I have wanted a Pandora bracelet for years! I finally went into the store and Kaylee was so sweet and helpful. I was worried that my wrist was too big for a bracelet and she assured me that was not the case and we picked out a beautiful bracelet. I told her I had concerns about the charms moving and bothering my while I typed at work, she showed me the clips to keep that from happening. She patiently showed me many trays of charms and beads. She made my first Pandora experience amazing!!!! What Kaylee doesn’t know is that I have severe anxiety and it is extremely difficult for me to be in public and talk to people. She was focused on me and made me feel important. Thank you so much!!

JessicaJan 21st, 2023

I was treated with respect I was satisfied w help of choosing what wanted

TeresaJan 18th, 2023

I loved everything about it, really nice staff, very quality jewelry and the best is the customer service received.

Yvonne PJan 6th, 2023

Beautiful jewelry love the charms and the bracelet is also beautiful staff was helpful and very nice

Kimberly CJan 6th, 2023

Chloe H was very nice. She went above and beyond on what I wanted she helped me try and pieces together and she also listened. I jumped around a lot at what I was looking for and she was awesome. Lubbock Tx

jkjJan 16th, 2023

My husband purchased a bracelet for me as a Christmas gift. It was too small, but he gave me the gift receipt so I could exchange it for the correct size. When I went to the store to exchange it, I was told my size was not available. The sales representative said it should arrive by the second week of January. She took my info in their call book. By mid-month I hadn't heard from anyone. I went to the store just to check on the status. The bracelet was in, but the sales rep who attended me gave me a hard time about the exchange even though I had the gift receipt, bracelet, and original packaging. She couldn't find my account information (I don't know why she needed it in this case) even though I've purchased multiple items at that same store in the past. She finally asked a manager about it, in which the manager told her she could do the exchange with the gift receipt. So my problems were first, that I wasn't called when my item came in, and second, because I feel I was treated like I was trying to pull a fast one on my exchange when it was just a size exchange for the same item.

damedash48Dec 17th, 2022

Very nice and helpful staffGreat selection in storeThe brightness of the store caught my eye

Satisfied CustomerDec 17th, 2022

Sales Agent was excellent. She knew her product and had us out in less than 20 minutes.

LindaDec 13th, 2022

Sales associate knew exactly what I was shopping for.

Barbara PDec 1st, 2022

The associate was very kind and helpful! She knew exactly where to find what I needed and also had some excellent suggestions for additional purchases.

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About Pandora Jewelry at South Plains Mall

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local Pandora Jewelry store at 6002 Slide Rd, Space F03 in Lubbock, TX today.

Recent reviews
Recent Reviews
I have wanted a Pandora bracelet for years! I finally went into the store and Kaylee was so sweet and helpful. I was worried that my wrist was too big for a bracelet and she assured me that was not...
-KC2020
I was treated with respect I was satisfied w help of choosing what wanted
-Jessica
I loved everything about it, really nice staff, very quality jewelry and the best is the customer service received.
-Teresa
Beautiful jewelry love the charms and the bracelet is also beautiful staff was helpful and very nice
-Yvonne P
Chloe H was very nice. She went above and beyond on what I wanted she helped me try and pieces together and she also listened. I jumped around a lot at what I was looking for and she was awesome....
-Kimberly C
My husband purchased a bracelet for me as a Christmas gift. It was too small, but he gave me the gift receipt so I could exchange it for the correct size. When I went to the store to exchange it, I...
-jkj
Very nice and helpful staff Great selection in store The brightness of the store caught my eye
-damedash48
Sales Agent was excellent. She knew her product and had us out in less than 20 minutes.
-Satisfied Customer
Sales associate knew exactly what I was shopping for.
-Linda
The associate was very kind and helpful! She knew exactly where to find what I needed and also had some excellent suggestions for additional purchases.
-Barbara P
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