The sales associate (Robert) was patient and helpful. Pandora was also having a great sale which is always helpful. Selection was great

The sales are very nice. The one she helped me look for everything I want. I can always see the newest products beside the front door.

very accomodating staff and knowledgeable too

It was my first time in pandora and it was also my very first purchase. I felt a little confused at the concept just because it was sterling silver. I asked questions like "can I shower with my bracelet on?" and "do i just bring in my bracelet if it's scratched?" All the workers there were friendly and nice and they gave me as much detail as I should know.

Always have good service in store . Very appropriate for you .

products were a but difficult to locate but staff was friendly and helpful

Before i entered the store i already browsed thru your website the items i wanted to see /buy. Your associate was snobbish and seemed not aware of the price of the items so i told her if your online price is diffferent from store price she told me a higher price then she scanned the item a d i was right it was 75 not 95. So i already picked the one i liked and then while i was still holding on to one more item that i was interested to buy she asked me in a very cold ans rushing manner if i wanted that so i said can i just think about it for a while if its ok with you? I found her rude unfriendly. Customers dont deserve that kind of treatment. We have the right to take time deciding if we like an item or not. If i only you have a store near me other than that i will not go back there. She should be trained to be a better employee.

I didn't find all the sizes I was looking for.

Cute & charm

I think the sales person was very nice, professional and patient with our needs. My mom and I were looking through a lot of charms and she was extremely patient with us. Guess my only disappointment (which was not the fault of the associate) is that I know Pandora was giving out holiday ornament if customers spend $125 or more. Both my mom and I spent about $170 each, but the store ran out of ornaments. I asked if we go to another Pandora store and show our receipt, if we can get an ornament and the manager said no. I felt that if were spending that much, we can at least feel appreciated by calling a different Pandora location, I can then go to that location and pick up the nice ornament that I thought is a nice souvenir for me. My mom has purchased her bracelet and charms there before, but it was MY first time. But I we were turned down. Boo!Otherwise, it was a pleasant experience.