My first time ever purchasing something from Pandora and my experience was beyond incredible. Chantel is extremely knowledgeable, personable and her energy is so positive. I came in just looking and left with two ring sets, a necklace and earrings. She educated me on jewelry care and explained in depth the differences between all the Jewelry types-gold, plated, shine, rose gold, silver. She is confident and knows what she is talking about. I highly recommend working with her and would come back just for her. Being someone who has worked in sales, I appreciate the way she takes time with her customers and makes suggestions based upon what she thinks the customer will like. I am beyond impressed with not only her personality but her genuine sales skills. Keep her around and promote her! She’s the best!

The sales person Ariana is very helpful. She helps me to choose the Valentine's gift for my girlfriend. She is very knowledgeable of all the products. Very nice, and patient. The manager there was very nice to me too. The whole experience there was super. I will definitely come back again. Thanks.

Very Kind

Melissa is a great salesperson. Very friendly, helpful,patient with me. She explains and gave me options because I cannot make decision. All the items I got made me very satisfied. And I will keep on coming back to this store because of her. Im looking forward to after Christmas sale. And before I forgot I love my new charms and free bracelet.

The staff is very friendly. They are very helpful. Very informative about the care of your bracelet and charms.

First they would not acknowledge us. Then I asked for two tone charms and the associate didn't understand so I explained that I wanted gold and silver charms and still he pretended not to understand and didn't even show me one tray. My husband got me a gift but I could see that he didn't want to deal with me. And there was another girl just standing there didn't bother to help him. Horrible experience, they just didn't want to sell me. Never again. I think it's discrimination and I won't take it. I demand an apology

I am a retail manager so I understand how important it is to push sales, but Iris was very pushy with trying to upsell. I told her I was ONLY shopping for ONE charm, and she continued to try to upsell me. I've shopped at several Pandoras and what I love about the experience is that the customer service is authentic. Again, I understand this is her job but as a retailer you must be aware of the energy dynamic. If I'm constantly saying a hard "No", then maybe you should back off. Other than that the overall experience was fine. Listen to the needs of the customer and they will be happy!

I care in looking for a Christmas gift for my mom, I was aiming for a bracelet with some charms to add to it. Melissa helped me find the perfect bracelet and was super kind showing me all the charms and the options to chose from a bracelet. I loved what I ended up picking and plan to go back soon so I can start my own charm bracelet !

The associate was very friendly and helpful, and even though there were other customers in the store she still provided great service and was able to answer all the questions I had while attending multiple people at the same time.

muy buen servicio