Very helpful and professional

The customer service was awesome. The merchandise is always top shelf and beautiful. I was satisfied with the pricing for the quality pieces I purchased for my birthday!

First and foremost they were keeping the store very sanitized and keeping us safe limiting the customers in the store so those COVID 19 precautions are extremely appreciated second they had a smile underneath the mask they were always professional and the customer service was amazing they showed me new things about my charms they reorganize them no one had ever took the time to give me knowledge about my charms and bracelet and I started this Pandora journey two years ago I truly appreciate the going above and beyond. Ali is listed on my receipt as the sale person but both Pandora representatives female and male were excellent don’t have the other name I want both to be recognized at the Millenia Mall in Orlando,FL on 5/31 mid day,,, we spent $500 (two transactions) my daughter and I and we were satisfied thank you Pandora

Because the associate that assisted me was very professional

The sale associate was very friendly and knowledgeable. The store wasn't quite open as of yet but the associated was super helpful n invited me in so that I could make my purchase as fast and quick as possible she exceeded my expectation was met.

Waited outside the store for about 30 min due to COVID as only a few customers were allowed to enter at a time. When my turn came up was asked how I could be helped. I told him that we were purchasing some items we called about. Associate asked for my name and went to get items. The associate then requested payment there. I was not invited to look at any other items or if I even wished to look around. After leaving about 15 min had passed and we were called and told we were given the wrong order and needed to come back. We went back and in reality what had happened was that they had accidentally put an extra item with my order. They took the extra item out and sent us on our way. They should have been honest about the situation. Will not shop at this store again.

Excellent customer service, I will definitely go back to buy eventhough I have to travel the extra miles away from the closet stores around me. The salesperson very friendly, professional and not rushing, respecting what I was looking for .

I’m not sure what his name is, but the gentleman who was working on 05/29 was wonderful. I called the store ahead of time to see if they had two particular Harry Potter charms in stock. He placed me on hold to confirmed they had them, then put them aside for me until I got there. The same gentleman helped me when I got to the store. I complimented how nice the store looked and smelt and he informed me that they clean the store after every customer! That’s amazing. He had another associate ring me up so that he can wrap the charms beautifully since he knew this was a birthday gift for my niece. He also informed me that they will be releasing new charms for the Harry Potter line. Overall I know my experience was very nice and stress free. This is why I love this store! ❤️

Katie and Mariana were wonderful. Highly recommend

The sales associate was friendly. I knew what I wanted before I got to the store . When I told her she produced the items in seconds. I had questions and she answered them. She was very courteous.