I love Pandora. The charms are interchangeable depending on the look I'm going for at that time.

just so easy to look at and find the correct merchandise with the help of the associate.

I was going to return a gift I purchased for my wife. The service provided by Bria and Jose was outstanding! They converted the return to an exchange. I have purchased from Jose before and he always provides the best possible service. I met Bria for the first time and she was very caring and attentive. Both deserve 10 stars. I will be back to see them when I need a gift.

Evelyn G No, 157233 assisted me. She has helped me on numerous occasions and I always look for her when I go in the store. She is very helpful, knowledgable and extremely patient with me. She make suggestions without being pushy and she remembers me even though I am not in the store on a regular basis.

The sales associate was very friendly and attentive. He began assisting us as soon as we walked in and was able to immediately show us what we had inquired about. Finally, the Labor Day special made prices really affordable.

I was frustrated how in other pandora stores I visited, even overseas, I was able to see in person all products I wanted. For example I asked to see what available charms they have right now of a specific pattern I was interested in and instead they had to show me on the paper catalog and not in person. So my trip to the store ended up lasting much longer than what I would like it to

Person was not knowledgeable of products. Made me feel like I was going to shoplift. Made no effort to offer any perks even though I spent over one thousand dollars

Person who helped me was not knowledgeable. Didn’t know stock enough to make recommendations. Took forever.

Due to the lack of assistance on the floor, the associates did not have a routine that showed which customer was next in line for assistance. It was a guessing game and had I not been observant, two people wanted to jump for assistance before me and the associates were willing to go with what was said before asking who was next in line.

I feel "highly satisfied" requires a degree of service not often found. Beyond that, I don't care for having to check in to be assisted. I knew exactly what I wanted to buy by name and color, but had to wait for an associate. And we walked thru half the store before being invited to put my name on the list. It was all satisfactory, but it wasn't above average.