There were less charms than usual. Not a big selection

The associates were very welcoming and helpful. My experience was quick and easy due to their knowledge of product and availability. I will recommend this store to anyone who is in need of Pandora product or service.

The sales associate was not only super friendly and accommodating but they also knew their inventory and were so helpful in giving suggestions It was also late in the evening and close to closing but that did not prevent them from givining us personal attention nor did they make us feel like we needed to rush because of closing time. This was the best service we ever got at any Pandora store.

The ladies were very helpful and nice.

Sara was extremely helpful and kind. She made finding what I needed very easy. Her knowledge of what items were on the sale was great!

Helia was quite helpful and very accommodating to all my needs

I worked with a salesperson by phone to narrow down the item I wanted to come in to view in person. The salesperson was vey helpful by phone and new the product line very well. I indicated I had to drive about 70 miles to reach her store so wanted to be sure they had what I desired before making the trip. After 1 1/2 hours of driving I reached the store, asked for the salesperson only to be told she was in the backroom on break! The person who greeted me went to the backroom to get my contact only to come back out saying, "yes she is on brake so I can help you". I was understandable taken back by this first since I traveled so far and second I had to repeat everything already discussed to another person wasting time and starting the process all over. I'm not if the people in the store work on commission or not but to experience this type of INACTION to a potential buyer (knowing that it took extreme effort just to get to the store) is in my opinion, unacceptable. I'm sure another break period could have been arranged after I made the purchase and left the building. If I had not traveled so far I would have turned around and left without buying anything.

They staff was very friendly and knowledgeable. I showed the woman a picture of what i wanted and it was in my hand in a second. She also was very helpful in picking out extra pieces to go with the ones I wanted. She showed me my options and helped me get what I wanted from those options. Awesome rep!

My sales associate was accessible and knowledgeable. Although, when I showed her a picture of what I was looking for that I’d found on the Pandora website she pulled that out and when I asked if she also had it in Amethyst she claimed “no” until I think she realized I was going to be spending money and she walked off and found another ring in Amethyst. She never greeted me with a smile nor did she smile during the whole time I was with her and I spent literally just under $200.00 in the store that day. She acted inconvenienced.

Customer Service was wonderful. Employee was very knowledge and helped my create my very first Pandora charm bracelet