I had a charm that was broken and I was worried I wouldn’t be able to get a new one. I went into the store to and someone greeted me right away and asked if I needed any help. I showed her the charm and the receipt for purchase, she was able to replace the charm right away and it didn’t cost anything. She also informed me that I had another year long warranty on the charm.

Very good customer service.

Sara V was Awesome! Sara was friendly, polite, patient, and extremely helpful while assisting me in making a selection for a good friend and my Mom. Sara was engaged and in the moment during our conversation and sales experience. Sara did an Outstanding Job and was highly knowledgeable of the product. The store itself was clean and comfortable to walk through and the other sales associate was helpful and engaging as well. I left the store with a huge Smile on my Face! Awesome Job Sara V!!!

They were very nice and polite. I was in and out quickly thanks tithe staff.

knowledgeable staff, friendly, helpful, i was able to look at and try the different bracelets, and it was my birthday

I returned a defective bracelet and received a replacement. The sales associate was very helpful.

I found a few beautiful pieces to add to my bracelet and it was an early birthday gift to myself.

This location is always so clean and organized every time I shop here! The employees are extremely nice and always know what they’re talking about! Every time I’m stuck or have a question about anything they always give great feedback. Despite having to wait a bit because of so many people in the store, I still was highly satisfied with their customer service and cleanliness overall!

The sales associate was not very friendly. I was greeted promptly and asked if i could be helped. I stated I was there to purchase a Disney bracelet. She got a bracelet for me to try on, then took out another size that fit better. I was not asked if I would like anything else and she proceeded to ring me up. She helped with my basic request, did not offer to do any more. It was a transaction only. I love Pandora jewelry and will definitely purchase again. I hope the next sales associate is more friendly.

I walked out of the store 100 percent happy and lately that is rare due to lack of customer service everyone in this store went above and beyond thank you all so much