Melissa M was very helpful

There was such a variety of colors and sizes of every design. The associate was more than happy to help me find exactly what I wanted. I was shook when I found out the gold plated versions were so economically priced.

Super sweet.

I absolutely loved the newest selection of charms and rings! The sales associate was very friendly and helpful with what looked best in my selection of the ring I bought.

The sales clerk was very helpful...and, had excellent customer service skills.

My mother and I came in on Labor Day to buy two more charms for my mom’s bracelet. My sister is a loyal customer of Pandora. She buys a lot of things from here, and is the one that usually takes my mom. There weren’t any other customers around that day. The sale associate was not very friendly at all. When I asked to look at the item, she just looked at me and walked away. She seemed very annoyed when I asked to look at the selections because I wanted to buy something for myself, too. She was extremely rude to my mother when she wanted to buy the clips (because she doesn’t like the charms moving within her bracelet. She likes them stationary), and kept on refusing letting her take a closer look at them. She talked to my mom as if she was stupid just because she doesn’t speak English well. She was so so rude. I don’t have any words to describe that kind of behavior towards another human being. She wasn’t helpful towards her coworker either. She was a very bitter employee overall. It was my first time going there with my mom, but from this experience, I don’t think I’ll ever return.

I’m a regular and always a great experience. My only “complaint” would be the availability of new items. I had to go to Jared to complete my purchase as this store did not have some stock.

The staff was very helpful and patient. As other customers started to come into the store, she told them they would be helped shortly, but continued to give me 100% of her attention. When I changed my size at the last minute, she was still polite and patient. While I don't live in Albuquerque, I will continue to travel to the store rather than purchasing on-line.

The sales lady was very helpful. It was a good experience, after I found the store.

The volleyball charm I was going in for specifically was not in stock. The sales associate didn’t seem to know what she was doing. She didn’t even know where to locate the charm. She pulled out a tray saying it was sports stuff and there wasn’t anything sports on it. She didn’t provide any information on ordering one online. I ended up buying something else but I left the store very disappointed.