The staff was wonderfully helpful in helping me put my bracelet together and even made suggestions as to which charm to put where. I will continue to purchase merchandise at this Pandora, I wouldn't go anywhere else!

Everyone was super friendly

Received a gift that I exchanged for another size. My experience was a very easy, pleasant one with my sales associate. The store was busy, but there was very little wait time for assistance for anyone.

Whenever I go to this store I am always greeted and have awesome experiences I am going thru cancer for the third time but now it’s in my lymph nodes and bones and liver so my husband takes me to this store for something to look forward to and it’s always pleasant

I'm a new customers to Pandora, as I was gifted a bracelet for Christmas. I thought the bracelet was to tight I went to the store to exchange. When I got to the store I was assisted by Ladashia who took the time to show me different options and in doing so I fell for your brand.

My daughter lost her kangaroo charm off her bracelet. The kangaroo got hooked on the latch & pried it open without her knowledge. The bracelet came undone multiple times. Unfortunately we were traveling & unable to make it to a Pandora store before the loss occurred. She was disappointed because she just got the bracelet & charm as a Christmas gift. I understand you guys don’t cover loss but I’m really disappointed that it was possible to lose it off of her bracelet. The staff was helpful to resolve the problem from happening again. But it cost us an extra $95 plus tax to buy the replacement kangaroo & the other 2 parts needed to add to the bracelet to prevent the problem again.

Melissa S went out of her to help with my exchange . I Encounter a problem with my transaction online with a coupon and my new credit card. She went way and above for me ,she was outstanding.

The sales associate I purchased from her name was Haley she was so sweet and very helpful enjoyed working with her greatly. The store was packed as to be expected for the day after Christmas she pulled out the rings and brought them to me as the counter they are at was surrounded by people. Just want to say thank you Haley for great customer service if I am to come back to this location it will only be to work with Haley! I came back the next morning to return the ring I purchased because it was to large. When you try on a ring for a couple of seconds at a store is completely different from wearing a ring for a few hours at home. I drove the two and a half hours back to this store to return within the companies policy only to be treated so rudely at this store the next morning. I don’t know the gals name that was working she wasn’t wearing a name tag. She seemed to only want to talk to the other women that were standing around her. She would not look me in the eyes and her tone of everything is what did it for me she was very rude. I know I’m returning an item but that’s no reason to be disrespectful.

the help was very. the store was very clean. the girls were very polite.

The sales associates were friendly and knowledgeable and I loved my charm. It was just what I was looking for.