Thank you

The sales person was very patient and nice and the store is always clean but the only problem I have at times is they have limited of some of their bracelets and charms meaning they run out a lot of the size 18 bracelets

I was highly satisfied with my Pandora experience because the sales associate was very kind, polite, and very nice to work with. Also I was highly satisfied with the experience because the store was very organized with their products. I would come back again in the near future.

I enjoyed my pandora experience because Molly was extremely helpful and had an amazing personality.The item I purchased was a very high end product and I will enjoy it.The whole deal about the store was great.9/10rate

The manager there is Shay I had a previous issue trying to exchange an item but was sent off with out a solution to my issue. I tried several other Pandora locations with no help. Then contacted my local Pandora store here in Mentor Ohio and that’s when we met Shay she resolved my issue in about 10 minutes she was very apologetic about my problem at her store previously,which she was not on site the first time I tried to exchange my product. She was very knowledgeable about her job and very pleasant to deal with.

The associate was very friendly! She was also very helpful! Took care of my exchange.

I needed a very tarnished necklace cleaned. The ladies helped me with this as well as recommended the cleaning kit which I love! Super helpful workers.

The sales associate was very helpful and knowledgeable about what was the better option for me and what I was looking for. She answered all my questions and was very sincere. Overall my experience was great and I will be returning to the store soon

I was highly satisfied with the customer service once walking in. The staff members made it welcoming even though there was a 20 minute wait for me. When I was called up the worker was friendly and helpful

I took 2 bracelets and loose charms to be cleaned. I asked about this before Christmas and they told me to come back after the first of the year. This is the first time I had bracelets cleaned and they were NOT dirty. My sister told me I should take them in at least once a year to be cleaned and checked. First the “manager” took everything to a closed room in the store and after being gone for a long time came out with pictures of three bracelets. One belonged to my daughter the full bracelet and loose charms were mine. The manager placed all of my loose charms on another bracelet and said she always wore a empty one so she could clean them. Gave me a photo of three bracelets and had me sign a paper so she could clean. Looking at the photos it didn’t seem like the correct number of charms were there but I had my small granddaughter with me so did not pay a lot of attention. After being gone for quite some time she brought out bracelets & charms. They looked terrible. They looked 100% better before I gave them to her to clean. She told me she ran them through the cleaner 4 times and hand polished. I went to another jewelry store to ask if they were ruined. Came home used 2 cleaning