The ladies we very attentive and helpful. Very Knowledgeable about the products and they both were very friendly and willing to help.

The ladies were friendly and helpful..

The sales associate was very knowledgeable with the product. They actually listen to me and understood what I was needing and came through. This is why brick and mortar stores are so important

I over loved my sales man and his knowledge of what I wanted

Associate was extremely helpful and knowledgable about the products. He helped me pick out a gift as well as a couple items for myself

My son passed and my bracket broke lost receipt, and was not fixed because of the receipt, also bought a set of 3 charms on vacation the Dominican Republic the one charm the lettering is not visible, calling they said the same no receipt can’t help me, with these charms allot are gifts and u don’t have a receipt ? I feel if your charm or whatever is not to your satisfaction we should be acknowledged, with the prices I have 2 full bracelets, it’s just not right ? Makes me not want to continue to buy anymore, as much as I love every piece I bought or received, sad the way it’s handeled, my son passed and the memories of the pieces mean allot just wish they could be fixed

Only one associate on floor helping people. Had to wait for other associate to come from back when all I needed was jewelry cleaner.

With the COVID restrictions we were not allowed to view the cases. Had to stay in one place and say what we thought we wanted to see and have it brought to us. We were the only customers in the store. Will be happy when the restrictions are lifted!

Sales associate was very professional as well as friendly. He showed knowledge and interest in the products available. Top notch customer service like this make customers want to come back! Continue doing what you’re doing!

first of all I love my purchase. Seconds the sales associate George L was very rude and very pushy I did not like his customer service whatsoever. I’m not sure if they make commissions on what they sell but no one wants to go into a store where people are trying to push stuff down your throat when you tell them you only have so much to spend. Third why I was standing at the counter while he was ringing up my purchase there was another associate working she pushed through me and my husband didn’t say excuse me nothing when she could’ve went around us. Then as he was ringing my purchase up and doing my credit application they were talking amongst themselves and he was working with me and trying to help her ring up her purchases. He had to constantly stop so he can put his numbers or whatever in the register or tablet so she can ring up her purchases. I wish there was a closer Pandora store to me I or I might just order online I noticed that there was a item that he could’ve sold me that would’ve been cheaper than what I got for instants he wanted to sell me two stoppers one on each side of the bracelet so the charms will not fall off when he could’ve suggested