I went in just to get a single charm, but the sales associate told me about a sales where if I purchased 2 charms, I could get 1 free. Plus she was very helpful in helping me to rearrange the charms on my bracelet, separating the dangling charms from the regular charms. She also helped me to better secure my charms by purchasing some additional stoppers. Lastly, she cleaned my Pandora bracelet where it had not looked this good since when I originally bought it. I definitely plan to return to this particular store and hopefully Tamara R will be available to wait on me again.

I’m highly satisfied because my sales associate was truly helpful. The sales associate was knowledgeable of all the products and she catered to my needs. I had a great first experience!

I love my pandora addiction. I have had one bracelet break and it was replaced bo problem. I just had a ring replaced for the second time with no problems. Thank you for standing behind your products.

Great customer service

Adriana no. 147415 my sales person was very nice even though I change my mind like three times she never got frustrated she was so nice to me thank you

The sales associate was rude and did not listen. Also she said what I was choosing was not the correct choice based on her opinion and when I said a bracelet was younger she said no it’s actually more mature you shouldn’t get that one. She never smiled she was all business because I went in knowing what I wanted she didn’t try to asked questions or show any type of friendliness very rude and actually a snob

Sales associate was very friendly, but she had me put on all my charms. I purchased a new charm and a safety chain. It's the safety chain I am not happy with, I thought it would have clips to prevent charm and bracelet loss. It's not clips, and it gets all twisted when I work it, and comes off when I take off the bracelet!!! Not sure if they will let me return it.

The store is too small. The customers are right upon each other. I did not like that my personal information could be heard by the customer next to me.

I was well impressed with this location because they had all the charms that I really wanted.

There was a sale, the associate was knowledgeable and nice, the products I wanted were available.