I was greeted by very friendly staff. The sales Associate was very knowledgeable and helpful. She spent a lot of time with me. I left the store feeling happy with my purchase and the sales associate. Will definitely recommend this store to my family and friends

Fae was so helpful and pleasant that it made my shopping experience easy and very enjoyable!...her suggestions and product knowledge were so appreciated!!

The rep that I was dealing with was very helpful

The associate was very kind, gave us space until we needed assistance and was very helpful when it came time. I am highly satisfied with my experience possibly biased because of the gorgeous piece I have purchased. Lastly, Pandora is always a great experience.

great customer service , no wait for service, picked out 2 items and purchased in a timely manner, a real pleasure to shop at this location with such well trained associates.

The ring that was exchanged was well taken care of and a Gem still fell out, when mention, employee was not surprised, this was somewhat concerning.

Before Christmas, I bought 3 charms on the buy 2, get 1 free sale intending to give the third charm as a gift in April. When I gave her the Pandora bag, there was no charm in it. I took it back and the lady in charge said she couldn't do anything but gave ma a water bottle and a small jewelry box. I had to buy the charm all over again.

Sales associate lack knowledge on the product i was looking for. Consumed time just be looking and asking for help from other sales associate. They werent really selling the product to me, just showed the charm and thats it. If the next pandora store was 10 mins away i would have just gone to the other store. They werent friendly and lack product expertise. They kept suggesting items i wasnt looking at even though i told them what im looking for specifically

They didn’t have the charm and ring that I wanted from the shine collection on hand. I had to drive to a further location

We felt uncomfortable during our visit. We wanted to look at rings so I understand keeping us near the rings, but would have preferred to be taken to the counter instead of the sales associate holding the drawer of rings like rings (it must be tiring for her arm too). The store wasn't busy at all and we were made to stand right in the doorway so it was super awkward if people wanted to come into the store.