I went in looking for a gift for a girlfriend! I found 2 beautiful charms I know she will adore! I also found a ring that I will put on my own Christmas wish list!

Faith was very kind :)

Cara was very friendly and welcoming to my mother and I once we stepped into the store. She had many options of locket necklaces that my mother has been looking for a long time. She really put the effort into finding what we ended in a very happy purchase!

I am highly satisfied of Pandora because of the good service of the staff, serving with great smiles and atmosphere of friendliness which makes your visit a good experience that you want to come back and to me, a highly efficient customer service is very essential.

Jennifer was extremely helpful and knowledgeable. She walked me through my first purchase, which was a gift for my wife. One of the best retail experiences I’ve had in a long time.

I wasn’t greeted when I first enterd he store been there looking for about 15 mins and no one helped me. I have to call an associate to assist me

When i got there 3 ladies were arranging stocks, 2 behind the counter and 1 inthe center counter. The 2 ladies behind the counter kept on arranging new stocks from the shipping boxes which should have been the second priority compared to customers. We waited a few minutes to be helped.

The sale associate who helped me is very good. She made me feel welcome and showed me Charms that I was looking for.

The staff was very attentive and friendly. Was looked after as soon as I walked into the store. The sales associate was very knowledgeable - knew exactly what I was looking for and even made suggestions of what else would go well with the piece I selected. Even told me about charms I didn't realize were available.

The sales associate was very nice for the first few minutes, but then it was a terrible experience. My friend and I were hoping to purchase charms together to spend over $150 and get the jewelry box. We didn’t have anything in mind and wanted to see the charms in person to decide. My friend showed Eloisa (name on the receipt because she was not wearing a name tag) the charms she had to show the type she wanted. Eloisa reached below and pulled out one charm. My friend was like no not quite like that. Eloisa did this 4 times so we asked to see trays. Eloisa shuffled a tray in the display so it was under the glass. This is the first time that I haven’t had the tray on top of the counter to easily shop the charms. We didn’t see any in the first tray so we asked to see another. Eloisa was getting really rude at this point loudly scraping the trays as she shuffled them and making frustrated noises. We only got to see 4-5 trays. I found 2 that I liked and asked the price of a necklace. My friend wanted to look more and Eloisa handed her a catalogue and wouldn’t show more. I bought 1 charm after this and she tossed the receipt at me and said good night really briskly and walked away.