Always find the items I want. Always receive quality service. Friendly staff.

The new collection was beautifully displayed, and available. Prompt, friendly service. Only issue I had was this store hadn't yet received the new catalogue.

honestly been really satisfied with your products. I've even bought some in Disney World as well. today i came in to just have some items cleaned but ended up getting 2 cleaning kits and bought rings with the promotion that was going on today. awesome sales rep 189624, very friendly, patient and very knowledgeable as well as one of her assistants who help with picking out the final item to buy.Keep up the awesome Job.

The best Pandora experience ever!! Kriti From Pickering town centre thank you so much, the kindest lady to help us with our purchase. She spent time with us, arranging the bracelet, being patient with us. She is a great sales associate.

Sales associates were honest and knew their products well so I didn't have to wait too long.

The salesperson was so rude I asked her if she could read what is written in the charm because I can't, her answer was I cannot read it as well and she didn't!!, asked her how much the item will be after 30% discount she said I don't know I have to run it through the system she doesn't want to do her math, I did it on my phone calculator.. asked her can you clean the items and put it in the gift box she offered me to buy the clothes and do it by myself... honestly I was just want to buy these two items as a gift for my sister and run away from the store.

Around 5:00 we went to Pandora in Pickering town centre to buy charms. The new young sales associate was so helpful, kind and caring. Great customer service support. I don’t know her name but she is new, she is amazing she has light long brown hair and very delicate and sweet young girl with fair skin hopefully you know who she is by my description. She was amazing. She helped us find what I was looking for and was patient. She said us outside of store to cash out, the lady named Muskaan was giving her terrible attitude. In the same time muskaan, was giving us hard time and complaining. We waited 30 minutes to purchase my Pandora jewellery. We said how come it’s taking so long, muskaan, complaining I am the only one who can do this, she is not apologizing sorry for the wait we will be with you shortly, she did not apologize for the technical difficulties she is having. Her customer service is zero, no respect. Overall I am happy with my purchase and of course I will come back. The young lady who helped us inside the store is truly an angel. muskaan had no class. She treated her employee and customers poorly.

Spend lots of money no promotion

The service provided by Thapodha was top notch. She helped me locate the earrings I was looking for while cleaning my necklace. She also shared how to look after my purchase. Really appreciate the time and care provided. Thank you for all your help Thapodha.

Tania is always pleasant and super helpful and knows the products really well.