The sales person was ery knowledgeable. This was my first Pandora purchase. She explained the different types of lines to both me and my husband because he will likely be buying future charms as gifts. She also gave some good care and cleaning tips and suggestions for other gift ideas.

I love the chinook store, the staff are always helpful and willing to chat about the jewelryThe store is always fully stocked, and the girls are always willing to give advice on what looks good with what. My visit this time I was able to reserve a charm to collect at a later date when it comes in. Keep up the good work.

The sales lady was very personable and when I was looking at nice ring (probably around $70) she was upfront and told me that there were issues with losing the stones with that specific ring. So I wouldn’t be dissatisfied. And she was very helpful with helping choose a nice style.

Sophie was very Knowledgeable and helpful.

We went to Chinook Mall for exchange, I heard from the sales associate Kristine B.that they have lots of stocks for each bangle size for the Mother's Day free bangle promo, because people will surely grab the chance to get the free bangle, I'm glad your store have lots of stocks of the small size bangle, in the first store we went, the medium size I got is the last one and all the rest were all large. And I bought mine Friday, 2 more days and their store run of stock already and even the paper bag for my purchase they run out of it, Kristine B.gave me a Pandoras bag even if I just went there for exchange. I would definitely shop again at Chinook Mall Pandora's store:)

A sales associate greeted me right away and was able to locate exactly what I was looking for.

I was helped by Kathleen and she was knowledgeable about the products I was looking for. She was friendly and polite.

Quick assistance, friendly staff, great promotion

Overall experience was good. Friendly employees and well-kept store. I also liked that the employees didn't follow us around but were there when we needed. They also gave helpful suggestions.

I shop at this Pandora Chinook quite often due to working in the mall as a store manager and most of my friends and family owning Pandora charm bracelets. I was quite let down by the service Fabiola had given. She was not friendly or welcoming; just stood in front of me and impatiently waited for me to look through the catalogue. She asked for the size of bracelet I was looking for and I had requested a 7.1 inch and she replied by saying "what size in cm?". She should be familiar with sizes by now, knowing that she had helped me back in January (also wasn't very friendly then). Majority of the encounter consisted of only yes or no answers from her. At the end, after spending $215 before tax, you would think she'd be grateful and more friendly but all I got was a forced, mediocre "have a nice day" in a whisper-like tone. I would only consider coming back to this store if she wasn't helping. I know great customer service from working in retail and that was not it. I hope I just caught her at bad times but still that doesn't excuse my bad experience with her.