Because they were very helpful

Sales associate was very helpful and patient with us.

I had a return from Christmas and missed the cut of date for return as I had surgery, it was no problem they helped me out with the return!

Thank you Pandora staff at Chinook Centre! Always nice and welcoming. Very efficient team, quick transaction, very helpful and knowledgeable.

friendly staff and the store are clean

I shop at this Pandora Chinook quite often due to working in the mall as a store manager and most of my friends and family owning Pandora charm bracelets. I was quite let down by the service Fabiola had given. She was not friendly or welcoming; just stood in front of me and impatiently waited for me to look through the catalogue. She asked for the size of bracelet I was looking for and I had requested a 7.1 inch and she replied by saying "what size in cm?". She should be familiar with sizes by now, knowing that she had helped me back in January (also wasn't very friendly then). Majority of the encounter consisted of only yes or no answers from her. At the end, after spending $215 before tax, you would think she'd be grateful and more friendly but all I got was a forced, mediocre "have a nice day" in a whisper-like tone. I would only consider coming back to this store if she wasn't helping. I know great customer service from working in retail and that was not it. I hope I just caught her at bad times but still that doesn't excuse my bad experience with her.

This store has the worst customer service ever. I walked in to the store for more than five minutes and no-one cared to assist me. Did I mention that there were only three customers at that time and more than six sale girls standing and some of them even busy tried to avoid eyes contact with me, plus one of them even stood in front of me and walked away without even bothered to ask a question.By the way, this wasn't the first time I had this experience of service from this store and this will be my last visit with them.Thank you Pandora Chinook.

Just the selection of rings in my size was very limited. Also Pandora does not make rings small enough to fit a pinkie ring, which I was hoping to find.

Had a receipt and wanted to do a return and would only give me a gift card for their store which is the furwat from me

Good staffThey helped meThey are not a franchise !! So thats amazing, because the one in market mall didnt want to help me with my ring