The staff at the Cambridge location are always friendly and ready to help me with all my purchases. Anytime I need something I can call and they will put it on hold for me so I can pick it up on my visit and get in and out of the store quickly.

The salesperson was very friendly and helpful. She showed me different possibilities for combining my selections. She offered to clean my current bracelet and make it shine again.

The ladies working were very friendly. I went in for a specific charm and as soon as I asked the one lady had it out and the other was helping to get the bag out. They gave me a gift receipt without asking if I needed one and knew I wanted it to be fast because I had 4 little ones with me.

Attentive, and pleasant staff. My transaction was carried out very quickly, and with ease. The staff quickly found my proper size, and were very helpful.

I have been helped by associate Tasoula #149841 on a number of occasions and she is exceptional. Always friendly, helpful and knowledgeable and goes beyond a normal level of service. An outstanding example of a great employee

It was a very friendly environment, but they didn’t have the ring i wanted in my size.

Assistant is so kind but she touched my items with her hands directly. I want to get untouched items. And, I wanted a new ring but I didn't have it because new product sold out as son as it was released.

The sales associate did not acknowledge me when I came in to the store. She saw me come in but did not say a greeting and did not ask me if I needed help (which I did). I stood in front of her for a good minute and she just talked to her coworker instead of asking me if she could help me. It was only after she realized that I wasn't going to leave that she asked me if she could help me and even when she asked, it wasn't in a polote manner. She asked as if she assumed I was not going to purchase anything and that I would just waste her time. When I asked her to show me the bracelets that were on sale, she pointed them out to me in the catalogue but she was very monotone and did not seem to be happy about serving me. As well, while she was showing me the items in the catalogue, she was having a mini conversation with another customer. I got a very strong feeling that she was not happy about serving me and this is the first time I have ever experienced an associate treat me like this at a Pandora store so I was extremely upset.

The salesperson I was dealing with was extremely friendly and very knowledgeable of the products. She suggested various charms that would look great on my bracelet. She greeted me when I walked through the door as I have dealt with her before. Her name is Anisa K.

I called the store looking for a specific item. The assistant put it aside for me to pick up later. It was ready for me the same day.