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At Pandora, the health and safety of our customers and employees is our top priority. We are continuing to follow federal, state, and local guidelines and are committed to operating our stores responsibly. If your local store is open, it may have limited hours or may only be offering curbside pickup. Please call to confirm operating hours and available services prior to visiting the store.
Hillsdale
Pandora JewelryHillsdale Pandora Stores
(190 reviews)

249 Hillsdale Mall
San Mateo, California 94403 (650) 572-9000

Store Hours
Sunday 11:00am - 7:00pm
Monday 10:00am - 9:00pm
Tuesday 10:00am - 9:00pm
Wednesday 10:00am - 9:00pm
Thursday 10:00am - 9:00pm
Friday 10:00am - 9:00pm
Saturday 10:00am - 9:00pm
Jessemen14Nov 27th, 2022

Love how the lady helped me out with finding 3 Virgin Mary charms. She also helped me out on finding the spider man earrings and made me feel super welcomed. Made me feel at home and was super professional.

S.gNov 27th, 2022

Tienda muy limpia y el servicio al cliente fue muy servicial me ayudó con mis dudas y me ayudó a con mis elecciones

Yaslin T.Nov 20th, 2022

The employee was very nice with a great personality and was very quick. Mariah C. is definitely our favorite worker, every time we come she has a welcoming personality that we love and appreciate.

MghattasNov 5th, 2022

Great service, prices and cleanliness

Nov 3rd, 2022

The sales rep was very patient with us. She was great with giving suggestions and different options. It was overall a great experience.

UnsatifiedcustomerNov 25th, 2022

I understand that shops are trying to take precautions against theft, but with that said, the protocols & sales associates attitude of suspicion in this store was off the charts. I was purchasing 2 bracelets with 4 charms each for my son’s’ girlfriends. I spent over $500. I was only allowed to see one tray at a time & only under the glass cabinet. It made it very difficult to make my purchases & the salesperson did not seem very eager to help me. I was personally offended at the attitude & actions of several of the sales associates in the store. In particular there was one salesperson that kept telling the young man who was helping me to keep the tray near him, basically away from me. I finally said something to the rude salesperson & she disappeared to the back room. My advice don’t treat your valuable clients like criminals & maybe they will be loyal to your product & your store. When I shop at Tiffany’s the sales people are so gracious & go out of their way to help you…that is why I am a loyal client there.

mcNov 20th, 2022

The friendly sales associate seemed to be required to sell credit cards and told me that the pre Black Friday sale was only going to work if I got a Pandora credit card. Only when I told her that I would buy my selections online without a Pandora credit card did she ask if I had an account with Pandora and could I show her proof by logging in. I asked if she could look up my account and was told she couldn't. I don't memorize my Pandora password. Thankfully I was using a Pandora email to try to get to the Pandora site and she asked if that was an email sent by Pandora and realized that to get that email, I had an account and she let me make the purchase. Please don't make sales associates sell credit cards. It is annoying. Offering to open one is okay, but pressuring people to get a credit card is wrong. Lying to people is wrong.

Sharleen K.Oct 20th, 2022

There was a variety of jewelry selection, the service was great, and the store was very clean.

LulsOct 14th, 2022

I was not satisfied with the “manger’s” attitude in San Mateo Hillsdale shopping center Pandora. She didn’t want to look up my receipt on their system, for me to be able to return my grandmas bracelet. In top of everything she had an attitude.

AlissaROct 13th, 2022

Employees were kind and friendly. Had a wide selection to choose from. Very quick and easy to work with. Excellent customer service.

Nearby Locations
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249 Hillsdale Mall
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94403

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About Pandora Jewelry at Hillsdale

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local Pandora Jewelry store at 249 Hillsdale Mall in San Mateo, CA today.

Recent reviews
Recent Reviews
Love how the lady helped me out with finding 3 Virgin Mary charms. She also helped me out on finding the spider man earrings and made me feel super welcomed. Made me feel at home and was super...
-Jessemen14
Tienda muy limpia y el servicio al cliente fue muy servicial me ayudó con mis dudas y me ayudó a con mis elecciones
-S.g
The employee was very nice with a great personality and was very quick. Mariah C. is definitely our favorite worker, every time we come she has a welcoming personality that we love and appreciate.
-Yaslin T.
Great service, prices and cleanliness
-Mghattas
The sales rep was very patient with us. She was great with giving suggestions and different options. It was overall a great experience.
-Anonymous
I understand that shops are trying to take precautions against theft, but with that said, the protocols & sales associates attitude of suspicion in this store was off the charts. I was purchasing 2...
-Unsatifiedcustomer
The friendly sales associate seemed to be required to sell credit cards and told me that the pre Black Friday sale was only going to work if I got a Pandora credit card. Only when I told her that I...
-mc
There was a variety of jewelry selection, the service was great, and the store was very clean.
-Sharleen K.
I was not satisfied with the “manger’s” attitude in San Mateo Hillsdale shopping center Pandora. She didn’t want to look up my receipt on their system, for me to be able to return my grandmas...
-Luls
Employees were kind and friendly. Had a wide selection to choose from. Very quick and easy to work with. Excellent customer service.
-AlissaR
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