ASpeasSep 22nd, 2023
I was satisfied with the speed of the associate. I was satisfied with the attentiveness. I enjoyed the products available as well as the sales that were going on. The free bracelet is beautiful.
JasSep 15th, 2023
My sales associate was very patient. It was a very busy time during the store hours but she took her time with me. Overall I am pleased with my purchase.
Linda C-TAug 30th, 2023
Prompt service, availability of merchandise, and very friendly salesperson.
wrenroseAug 22nd, 2023
Sales person was knowledgable and helpful. Provided suggestions for what I was looking for. Jen(162680) was curtous and friendly.
Axxesory Junkee Aug 7th, 2023
the staff were helpful and friendly and they even inspired my next purchase.
Tosha SAug 27th, 2023
There were 2 clerks, one was friendly and with another cx. Monique H was the other. She was rude to me and the other waiting customer. She heavy sighed, interrupted me, ignored the other customer’s question. When asked “Who’s next, I don’t care which one of you it is”. My friend responded “We’ve been here awhile.” and Monique H rolled her eyes and said “So has everyone else”. The other clerk told her which ring I had been looking at and was trying to help while finishing up with her own cx. When asked what ring size, I replied “8” and M.H. sighed again and said “7.5 or 8.5”. “I don’t know if we have that” she had begun talking to the coworker but never acknowledged my answer of 8.5. She only made eye contact when I paid and pushed the iPad toward me to enter my contact info. She never smiled, thanked me or said anything else other than “print or emailed receipt”. I’m in a customer service business as well and don’t negatively respond on surveys. I understand everyone has a bad day now and then. Monique H made no effort to be nice.
MeeksAug 1st, 2023
The representative was informative and attentive. She knew about the merchandise and was able to give me some tools and tips. Previous sales agent was not as knowledgeable regarding my engraving diminishing and blamed me for upkeep. Lastly the agent offered for me to return to help me create the look I was hoping to accomplish with sets I already had in my collection.
Mrs.ChesneyJul 6th, 2023
I love the jewelry. The store is beautiful. The sales associate was very knowledgeable and helpful. She took the time to help balance my bracelet and showed me a lot of the new blue pieces until I was able to make a selection.
Arianna T.Jul 2nd, 2023
Arianna T. helped me with a return and also assisted with another purchase. She was an excellent associate and very polite!!!
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