I had purchased an open silver bangle bracelet in The Bahamas to start a travel bracelet. The bracelet was too big, so when I went to exchange the bracelet for a smaller size at the store in Monroeville Mall, the ladies greeted me promptly, was very helpful and gave me ABSOLIUTELY NO PROBLEMS with the exchange. I was in an out very quickly. I’ve heard some negative things about the customer at this particular location, but that was not my experience. This is my first Pandora purchase. After the experience I had in The Bahamas and at Monroeville Mall, I’ll be back to purchase more charms an other jewelry.

Danielle introduced herself as soon as I walked in, I had a charm on hold for me and she got it right away. She showed me other charms and I walked out of the store with 2 charms for Christmas gifts instead of the one. She was very knowledgeable about the charms.

The Sales Associate. Danielle H No. 174160, went above and beyond to familiarize me with Pandora since this was my first visit, she went out of her way to assist my husband and I and as a direct result of her professionalism, we will be visiting Pandora again this weekend. Kudos on having such a beautiful store, quality product and superior customer service!

They had the charms I was looking for. One was sold out online so I was very pleased to have been able to purchase it there.

I was waited on very quickly and received a friendly greeting.

My wife and daughter both love your charms wife working on 3rd bracelet now but a couple of charms we would really love to see 1 a 25th wedding anniversary charm 2 a Dreidel chanukah charm Thank you

My daughter loves Pandora. We have been treated great both time we have been there. We definitely plan on returning.

I would have been more satisisfied if the had the small thin spacer in gold . I wanted to intermix The usual silver ones with gold, and it doesn’t exist .

I recently purchased a ring from pandora and I was so in love with it. The only problem I had was the size. I bought a size 6 and it fit but I was afraid it was too loose and I would lose it one day so I couldn’t find my receipt but I went into the store and they were able to assist me with looking up my transaction and exchanging the size

Value for money and upon my return was not enough cash In the register to refund me