I went to this Pandora store 3 days in a row and the 2 sales associates I had were friendly and helpful and patient.

I have been looking for a necklace that I could wear for both casual and nicer occasions and had been having a hard time finding something. I had bought a necklace from a local jeweler and ended up returning it. I walked into the Fair Oaks Pandora and was pleasantly surprised by the selection and found several charms I liked. Great customer service.

As it is every time I enter this store I am greeted. The Associate was very knowledgeable.She was able to make suggestions based on my expressed desires. She also pointed out the current promotion

Pandora has the best merchandise. My family and I absolutely love shopping at this particular Pandora store because the sales associates are so helpful and kind. This is a very clean and neat store; we don’t feel like everything is all over the place. Thank you to Pandora and it’s employees.

I was very pleasantly greeted and supported by Megan and Yvette in my visit to the Pandora Store. Although I was surprised by a selection that seems to lack imagination and has limited variety, I did find something that suited my needs thanks to the product knowledge of the sales associate, Megan. Megan did a great job of listening to my needs and applying her skills in customer service, and made my shopping experience a very good one. Megan was actively supported by her co-worker, Yvette, and together they made a very good team! Thanks!By the way- My response regarding visiting the store again within 90 days (unlikely) is driven by the fact that I have no special occasions happening in my life in the near future. Since this experience however, I will keep Pandora in mind in the future.

hello,I went to the Fair Oaks mall location and Megan was great. professional, helpful, and very good with ideas. I enjoyed talking to her and she recommended a charm for my daughters bday and I got it.great service and friendliness. A++++++++++++

Two sales associate have given me their full attention and spent time helping me find what I am looking for. They helped me put on charms on my existing bracelets in various positions to see what would look best.

There were a lot of people because of the discount event. The staff was very helpful when I walked in, she wrote my name and will call when the associate is available. I waited more than 30 mins

The service was too slow. I wated long time.

During the promotion over the weekend 3/24/18 – wish the sale person would have suggest purchasing one more item to save 125.00 instead of 50. We ended up going back into the store and returning all items, then repurchasing items to include additional charm. The price was $40.00 less and ended up with more items. Overall, we felt sale person was trying to take advantage.