- Accepts PANDORA Gift Card
- Accepts PANDORA Credit Card
The items that I wanted were available and the customer service was excellent.
staff was very kind and supportive to find the item that I was looking for.
I was looking for a gift for a friend who wears Pandora. This was my first time in this store or any pandora store. I did not know much about the product. The staff was very friendly and helpful and also made me aware of the promotion that was going on. I was able to get a nice gift and save some money as well. The staff was very helpful and made the experience a good one.
Very friendly staff, welcoming and smiling. I have had a negative experience at the same store in the past (5-6 years ago) but totally has changed. Thank you!
Yvette was very charming and provided a great assistance; she gave us more ideas and was very patient - we couldn’t decide as all bracelets were so nice! Lol She helped us with a smile and was very courteous.We also noticed a team work between the associates- they can easily help each other in finding the right size or helping with the payments, etc. We found them not only charming, but elegant.
I've purchased many things from Pandora, and I have a beautiful expensive necklace that rusted/turned completely black after putting it on 4 times. I went in the store to see if they con exchange it or return it for me. Tha manager was rude, and said no. She said that the necklace had a "rainbow" effect and that she had to "assume" that it had been in chlorine, which it hadnt. Who would take an expensive necklace into chlorine? Anyways, she wouldn't give the customer (me), the benefit of the doubt. I most likely will not be returning to that pandora store or purchasing anything from Pandora since they apparently rust after 4 wears.
The sales representatives were too much. I felt like I have been harassed. They asked me 5 times in 3 minutes whether I needed help.
Sale can give all recommendations in all products and very take a good care while visited
Regular shopper at this store and everyone is always very helpful and friendly. Love going into the store.
I wish there were a larger selection of merchandise. The available options did not offer much variation. I was disappointed the bracelet I wanted to purchase was out of stock & on back order. I understand the demand for Pandora charms justifies the price, however I wish I were getting better quality materials for the price. The rose gold collection is beautiful for a short amount of time after you begin to wear it. Unfortunately it scratches & fades very easily from daily wear.
About PANDORA Jewelry at Fair Oaks Mall
Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA is world-renowned for its hand-finished and contemporary jewelry. PANDORA Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and PANDORA Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic PANDORA charms and bracelets, PANDORA rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local PANDORA Jewelry store at 11912 U Fair Oaks in Fairfax, VA today.