Great staff. Very clean store. They had the shine collection bee beads in stock@

The associate I worker with was incredibly friendly and offered great suggestions for my visit. She also engaged me in conversation throughout the entire visit. Even though they didn't have a specific charm I wanted, the service was amazing and I would definitely go back.

The customer service was great and most of the items I wanted was in the store.

La chica Hanna que me atendió súper amable

Found the things I was looking for.

I would love to see more rose gold pieces

Very good quality jewelry feel in love all the time!

Helpful team

The sales associate Tyler was very patient. I was very indecisive as to the styling of my charm bracelet and he would start all over again. Lol

I came to buy 2 sets of earrings. Neither was available at the store. The associate was polite and knew the merchandise. I find your prices high and that is why I do not give the best rating. Also I was told at your Fair Oaks store that the promotion was the annual 40% off on the purchases. they did not have the items I wanted either and when I shopped at your Tysons Corner store, I learned that it was a discount based on spending certain amounts, not a 40% discount. Somewhere there is a disconnect with your employees! - However, generally speaking, I dislike your return policy and that is why I only shop at your store if I absolutely have to for a specific gift. I find your return policy completely unacceptable and inconvenient to customers. Thank you for the opportunity to express my views and experience.