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As some states begin to slowly reopen, Pandora continues to comply with local safety guidelines. We understand these are difficult times with an evolving recovery process, and we are committed to reopening our stores responsibly. We have taken steps to ensure our store environments are safe and promote the health and well-being of our employees, partners and customers. If your local store is open, it may have limited hours or may only be offering curbside pickup. Please call to confirm operating hours and available services prior to visiting the store.
Short Pump Mall
Pandora JewelryShort Pump Mall Pandora Stores
(711 reviews)
Open - Curbside hours may be limited, contact store for details

11800 W Broad St
#1156
Richmond, Virginia 23233 (804) 500-0600

Store Hours
Tuesday 11:00am - 7:00pm
Wednesday 11:00am - 7:00pm
Thursday 11:00am - 7:00pm
Friday 11:00am - 7:00pm
Saturday 11:00am - 7:00pm
Sunday 12:00pm - 6:00pm
Monday 11:00am - 7:00pm
The JeffsOct 24th, 2020

The person to assist me and my finance was very nice. He made sure she got the ring she wanted. We left very happy.

Khamira MaxwellOct 24th, 2020

The store rep was so pleasant and was so knowledgeable of all the merchandise. Everyone wore a smile on there face and was very respectful. The store practiced excellent social distancing and was very clean.

KokocaaOct 23rd, 2020

Really enjoyed my experience shopping the Pandora Store at the Short Pump Mall in Richmond, Virginia. Cindy, my sales associate was friendly, knowledgeable, she helped me fine exactly what I was looking for to secure my charms on my bracelet.

Rosi SOct 23rd, 2020

This was my first pandora purchase and the associate tried every way to help with the design ring I wanted. Thank you very much

Oct 22nd, 2020

Pandora at Short Pump Mall. Sales associate, Cindy, is always very friendly and helpful. She remembers us (even names) year after year, and we only go ONCE A YEAR! a remarkable sales associate, and a remarkable store! Thanks, Pandora!

Diva Oct 24th, 2020

My husband and I were shopping for our daughter’s birthday gift. We had to wait 20mind to get waited on. We already prior coming to the store due COVID limitations. Sue, was very nice but had no knowledge of prices and location of the items. My husband was looking for a certain ring for our daughter, but Sue has to look in books instead. As they carrying around the iPod. They should be able to scan the barcode on items customers might have question on. I think this will be a lot easier, and get customers out faster. My husband had research everything prior to coming, and he feels that was a waste of time.

KGOct 22nd, 2020

outstanding and very friendly customer service

Shakeena HOct 20th, 2020

Cynthia was very helpful I like when the workers have on bracelets they really inspire me

MimiOct 15th, 2020

The sales associate was amazing. The store was very clean and organized. The merchandise was great and there was plenty selection. I had a great time at the pandora store.

Quanika Oct 15th, 2020

The store associates Keith and sky at the short pump Glenn Allen Virginia location were so Amazing with helping me find the perfect charm to celebrate my engagement! I game them ideas about my relationship and then boom they knew the perfect charm for me! They truly wow'ed me

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Nearby Locations
PANDORA Jewelry Short Pump Mall Pandora Stores
Open - Curbside hours may be limited, contact store for details
0.0 mi

11800 W Broad St
#1156
Richmond, Virginia 23233 Richmond, Virginia

11800 W Broad St
#1156
Richmond, 23233 Richmond,

11800 W Broad St
#1156
23233 Richmond Richmond

23233

Richmond 11800 W Broad St
#1156

close
PANDORA Jewelry Short Pump Mall Pandora Stores

11800 W Broad St
#1156
Richmond, Virginia 23233 Richmond, Virginia

11800 W Broad St
#1156
Richmond, 23233 Richmond,

11800 W Broad St
#1156
23233 Richmond Richmond

23233

Richmond 11800 W Broad St
#1156

PANDORA Jewelry Penelope Authorized Retailers
0.5 mi

11533 W. BRd St
Richmond, Virginia 23233 Richmond, Virginia

11533 W. BRd St
Richmond, 23233 Richmond,

11533 W. BRd St
23233 Richmond Richmond

23233

Richmond 11533 W. BRd St

close
PANDORA Jewelry Penelope Authorized Retailers

11533 W. BRd St
Richmond, Virginia 23233 Richmond, Virginia

11533 W. BRd St
Richmond, 23233 Richmond,

11533 W. BRd St
23233 Richmond Richmond

23233

Richmond 11533 W. BRd St

PANDORA Jewelry Stony Point Fashion Park Pandora Stores
Open - Curbside hours may be limited, contact store for details
7.9 mi

9200 Stony Point Pkwy
#172
Richmond, Virginia 23235 Richmond, Virginia

9200 Stony Point Pkwy
#172
Richmond, 23235 Richmond,

9200 Stony Point Pkwy
#172
23235 Richmond Richmond

23235

Richmond 9200 Stony Point Pkwy
#172

close
PANDORA Jewelry Stony Point Fashion Park Pandora Stores

9200 Stony Point Pkwy
#172
Richmond, Virginia 23235 Richmond, Virginia

9200 Stony Point Pkwy
#172
Richmond, 23235 Richmond,

9200 Stony Point Pkwy
#172
23235 Richmond Richmond

23235

Richmond 9200 Stony Point Pkwy
#172

PANDORA Jewelry Penelope Authorized Retailers
8.6 mi

10112 Brook Rd
Glen Allen, Virginia 23059 Glen Allen, Virginia

10112 Brook Rd
Glen Allen, 23059 Glen Allen,

10112 Brook Rd
23059 Glen Allen Glen Allen

23059

Glen Allen 10112 Brook Rd

close
PANDORA Jewelry Penelope Authorized Retailers

10112 Brook Rd
Glen Allen, Virginia 23059 Glen Allen, Virginia

10112 Brook Rd
Glen Allen, 23059 Glen Allen,

10112 Brook Rd
23059 Glen Allen Glen Allen

23059

Glen Allen 10112 Brook Rd

About Pandora Jewelry at Short Pump Mall

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile.  Come be inspired at your local Pandora Jewelry store at 11800 W Broad St in Richmond, VA today.

Recent reviews
Recent Reviews
The person to assist me and my finance was very nice. He made sure she got the ring she wanted. We left very happy.
-The Jeffs
The store rep was so pleasant and was so knowledgeable of all the merchandise. Everyone wore a smile on there face and was very respectful. The store practiced excellent social distancing and was...
-Khamira Maxwell
Really enjoyed my experience shopping the Pandora Store at the Short Pump Mall in Richmond, Virginia. Cindy, my sales associate was friendly, knowledgeable, she helped me fine exactly what I was...
-Kokocaa
This was my first pandora purchase and the associate tried every way to help with the design ring I wanted. Thank you very much
-Rosi S
Pandora at Short Pump Mall. Sales associate, Cindy, is always very friendly and helpful. She remembers us (even names) year after year, and we only go ONCE A YEAR! a remarkable sales associate, and a...
-Anonymous
My husband and I were shopping for our daughter’s birthday gift. We had to wait 20mind to get waited on. We already prior coming to the store due COVID limitations. Sue, was very nice but had no...
-Diva
outstanding and very friendly customer service
-KG
Cynthia was very helpful I like when the workers have on bracelets they really inspire me
-Shakeena H
The sales associate was amazing. The store was very clean and organized. The merchandise was great and there was plenty selection. I had a great time at the pandora store.
-Mimi
The store associates Keith and sky at the short pump Glenn Allen Virginia location were so Amazing with helping me find the perfect charm to celebrate my engagement! I game them ideas about my...
-Quanika
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