I was able to find what I wanted. I was able to take advantage of a special sale. My associate was very knowledgeable.

The sales lady was excellent, store was very clean. I loved all the selections from different charms. Will be returning to this store.

Salesperson (young man) was veryhelpful in finding the merchandise that I was looking for and madeexcellent suggestions (this was only the second time I was in the store).I will return purchase other gifts!

Staff was very nice and knowledgeable. Very helpful

Susan always takes good care of me when I shop in this location. She knows the style I enjoy most and recommends items for me to consider. She makes the shopping experience enjoyable. This time, my husband was with me and he was impressed with the selection and quality. We purchased three items. I will always come back to this location. Everyone is friendly and helpful.

We came to the store to have two rings looked at because both of them have lost stones from the settings. When it was our turn the sales associate walked over and said hello. I said I needed help with two rings that were purchased from that store. I pulled out the first one and before I could say anything the associate I was out of luck because she did not recognize and that meant it was older than a year and she would not be able to do anything. I pulled out the second ring and started to tell her this ring has lost some stones as well. She took the ring and asked if I bought it at the store and I said yes. She started to look it up on the tablet and said she could not find it. Even though she only looked at one transaction in the list of transactions shown. I asked her to look again and she found it. She then walked over to another associate and asked a question. She returned and said that the ring had already been exchanged once and she would not do anything else. I question this and with a very "annoyed" look she said she do it. --- I am running out of room to type, if you would like more information you can call me at 804-502-1918 my name is Dieter Henss

Good associate help but nothing that stuck out or overwhelmed me. Got what we came in for but that was all.

Great customer service !

Girl didn't seem interested in helping us. We are from Pennsylvania and we're shopping in Richmond, VA area.

The sales associate was very pleasant and knowledgeable, and was able to show me exactly what I was looking for.