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11800 W Broad St
#1156
Richmond, Virginia 23233
(804) 500-0600
- Buy Online, Pick Up In Store Available
- Accepts Pandora Gift Card
- Accepts Pandora Credit Card
The sales associate was really nice and helpful. The store was clean and the associate was very knowledgeable about Pandora products. She also gave great advice.
I was highly satisfied. The sale associate Cindy at Short Pump Mall was very friendly. She helped me right away. She was very knowledgeable
I was highly satisfied because i go to Pandora all the time and it’s always a smooth time there and fast in and out of there.
The store staff are very helpful and friendly. They have laid our the store to keep people distanced and there were multiple safeguards for COVID. The selection at this store is fantastic!
Highly satisfied and great customer service.
We were greeted by a friendly associate.My jewelry was beautifully cleaned.My associate was very knowledgeable and helpful with my purchase of new Pandora.The Short Pump, Va store is beautiful (my first visit)
Cindy was very knowledgeable and so friendly! She took her time and showed me different options and helped make my bracelet look better than it did when I came in the store!
The friendly sales associate and willingness to help and make suggest
Entering the store, an associate greeting from behind the counter asked what brought me in, at this point im behind a standee which separates from the store. I proceed to move forward and the associate said to me "hold on im coming" and kept tending to her previous affair at this point im the only person in the store. The associate approached me and come to find out this is a sales team leader. I asked to see birthday charms. I am a very frequent pandora shopper as I have bought so many bracelets and charms being I have five daughters and my wife has three bracelets and necklace almost full. She seemed to only want to pull out charms from the case vs pull out the tray..I shop pandora all the time so I know she should have. Then she didn't even know some of the charms were for birthday as I did because I bought so many. She wasn't polite or friendly at all ..Definitely my worst experience at pandora and I won't be returning to this location ever. I will drive further just to get better customer service. This was not the pandora experience that im used to.
The person I worked with didn’t really listen to my requests. I knew exactly what I was looking for and she just kept showing me items I did not like nor want. It felt a little to pushy this visit for me. She also wasn’t that friendly. She seemed to be focused on telling her boss “something I forgot to tell her I sold months ago.” Of course I love Pandora but if that would have been my first experience I do not think I would come back. Sad to know that customer service wasn’t all that I hoped it would (especially when I made a special trip 45 min from my house to visit the store).
11800 W Broad St
#1156
Richmond, Virginia 23233
Richmond, Virginia
11800 W Broad St
#1156
Richmond, 23233
Richmond,
11800 W Broad St
#1156
23233 Richmond
Richmond
23233
Richmond 11800 W Broad St
#1156
- Buy Online, Pick Up In Store Available
- Accepts Pandora Gift Card
- Accepts Pandora Credit Card
11800 W Broad St
#1156
Richmond, Virginia 23233
Richmond, Virginia
11800 W Broad St
#1156
Richmond, 23233
Richmond,
11800 W Broad St
#1156
23233 Richmond
Richmond
23233
Richmond 11800 W Broad St
#1156
- Buy Online, Pick Up In Store Available
- Accepts Pandora Gift Card
- Accepts Pandora Credit Card
11533 W. BRd St
Richmond, Virginia 23233
Richmond, Virginia
11533 W. BRd St
Richmond, 23233
Richmond,
11533 W. BRd St
23233 Richmond
Richmond
23233
Richmond 11533 W. BRd St
11533 W. BRd St
Richmond, Virginia 23233
Richmond, Virginia
11533 W. BRd St
Richmond, 23233
Richmond,
11533 W. BRd St
23233 Richmond
Richmond
23233
Richmond 11533 W. BRd St
9200 Stony Point Pkwy
#172
Richmond, Virginia 23235
Richmond, Virginia
9200 Stony Point Pkwy
#172
Richmond, 23235
Richmond,
9200 Stony Point Pkwy
#172
23235 Richmond
Richmond
23235
Richmond 9200 Stony Point Pkwy
#172
- Buy Online, Pick Up In Store Available
- Accepts Pandora Gift Card
- Accepts Pandora Credit Card
9200 Stony Point Pkwy
#172
Richmond, Virginia 23235
Richmond, Virginia
9200 Stony Point Pkwy
#172
Richmond, 23235
Richmond,
9200 Stony Point Pkwy
#172
23235 Richmond
Richmond
23235
Richmond 9200 Stony Point Pkwy
#172
- Buy Online, Pick Up In Store Available
- Accepts Pandora Gift Card
- Accepts Pandora Credit Card
10112 Brook Rd
Glen Allen, Virginia 23059
Glen Allen, Virginia
10112 Brook Rd
Glen Allen, 23059
Glen Allen,
10112 Brook Rd
23059 Glen Allen
Glen Allen
23059
Glen Allen 10112 Brook Rd
10112 Brook Rd
Glen Allen, Virginia 23059
Glen Allen, Virginia
10112 Brook Rd
Glen Allen, 23059
Glen Allen,
10112 Brook Rd
23059 Glen Allen
Glen Allen
23059
Glen Allen 10112 Brook Rd
About Pandora Jewelry at Short Pump Mall
Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local Pandora Jewelry store at 11800 W Broad St in Richmond, VA today.