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As some states begin to slowly reopen, Pandora continues to comply with local safety guidelines. We understand this to be difficult times with an evolving recovery process and we are committed to reopening our stores responsibility with these thoughts in mind. We have taken steps to ensure our store environments are safe and promote the health and well-being of our employees, partners and customers. If your local store is open, it may have limited hours or may only be offering curbside pickup. Please call to confirm the operating hours and information prior to visiting the store location.
Short Pump Mall
Pandora JewelryShort Pump Mall Pandora Stores
(528 reviews)

11800 W Broad St
#1156
Richmond, Virginia 23233 (804) 500-0600

Store Hours
Monday 11:00am - 7:00pm
Tuesday 11:00am - 7:00pm
Wednesday 11:00am - 7:00pm
Thursday 11:00am - 7:00pm
Friday 11:00am - 7:00pm
Saturday 11:00am - 7:00pm
Sunday 12:00pm - 6:00pm
  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
Rana E.May 29th, 2020

The sales associate that helped me was very nice and friendly. She was very patient with my sister and I when we didn't know what we wanted. Thank you for the great experience!!!

UnicornGonzMay 28th, 2020

As soon as I came in I was kindly greeted and asked what I needed. They listened and gave me options within my price range and surprisingly there were lots of options. I ended up leaving with more than I came in with. Short pump has great sales women.

DJMay 27th, 2020

Everything was clean and embellished well. The customer service was very good. Plus my exchange was very easy.

DeeSMay 27th, 2020

The store and Clayton were great! I purchased an $80 bracelet with a gift card that broke when I attempted to put the charms on it. An $80b braclet should not break that easily. Yesterday I exchanged it for another one. If I had paid out of pocket for the bracelet, I would have returned it for a refund.

May 24th, 2020

Whitney was very helpful

Faisal MuhammadMay 24th, 2020

Friendly customer service, high quality selections and clean place especially at this time May 2020

GodsQueenMay 23rd, 2020

I was highly satisfied with the purchase I made, love my bracelet! I also would like sales associate Cindy for her friendliness and patience in helping me choose another selection.I love visiting the Pandora store so many beautiful items to see, the experience is so much greater than shopping on line.

Cutetoya May 23rd, 2020

The Customer service was amazing they was very friendly and kind the store manager was the best thank you and I will return soon

wolfMay 23rd, 2020

very friendly manager good selection and great customer service

Mom2_2girlsMay 23rd, 2020

The associate who helped me in the store was the person I spoke to when I called prior to going in. She was very nice, personable and easy to talk to.

Nearby Locations
0.0 mi

11800 W Broad St
#1156
Richmond, Virginia 23233 Richmond, Virginia

11800 W Broad St
#1156
Richmond, 23233 Richmond,

11800 W Broad St
#1156
23233 Richmond Richmond

23233

Richmond 11800 W Broad St
#1156

  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
close
PANDORA Jewelry Short Pump Mall Pandora Stores

11800 W Broad St
#1156
Richmond, Virginia 23233 Richmond, Virginia

11800 W Broad St
#1156
Richmond, 23233 Richmond,

11800 W Broad St
#1156
23233 Richmond Richmond

23233

Richmond 11800 W Broad St
#1156

  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card

11724 W Broad St
Richmond, Virginia 23233 Richmond, Virginia

11724 W Broad St
Richmond, 23233 Richmond,

11724 W Broad St
23233 Richmond Richmond

23233

Richmond 11724 W Broad St

close
PANDORA Jewelry Jared - The Galleria of Jewelry Authorized Retailers

11724 W Broad St
Richmond, Virginia 23233 Richmond, Virginia

11724 W Broad St
Richmond, 23233 Richmond,

11724 W Broad St
23233 Richmond Richmond

23233

Richmond 11724 W Broad St

PANDORA Jewelry Penelope Authorized Retailers
0.5 mi

11533 W. BRd St
Richmond, Virginia 23233 Richmond, Virginia

11533 W. BRd St
Richmond, 23233 Richmond,

11533 W. BRd St
23233 Richmond Richmond

23233

Richmond 11533 W. BRd St

close
PANDORA Jewelry Penelope Authorized Retailers

11533 W. BRd St
Richmond, Virginia 23233 Richmond, Virginia

11533 W. BRd St
Richmond, 23233 Richmond,

11533 W. BRd St
23233 Richmond Richmond

23233

Richmond 11533 W. BRd St

9200 Stony Point Pkwy
#172
Richmond, Virginia 23235 Richmond, Virginia

9200 Stony Point Pkwy
#172
Richmond, 23235 Richmond,

9200 Stony Point Pkwy
#172
23235 Richmond Richmond

23235

Richmond 9200 Stony Point Pkwy
#172

  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card
close
PANDORA Jewelry Stony Point Fashion Park Pandora Stores

9200 Stony Point Pkwy
#172
Richmond, Virginia 23235 Richmond, Virginia

9200 Stony Point Pkwy
#172
Richmond, 23235 Richmond,

9200 Stony Point Pkwy
#172
23235 Richmond Richmond

23235

Richmond 9200 Stony Point Pkwy
#172

  • Accepts Pandora Gift Card
  • Accepts Pandora Credit Card

About Pandora Jewelry at Short Pump Mall

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile.  Come be inspired at your local Pandora Jewelry store at 11800 W Broad St in Richmond, VA today.

Recent reviews
Recent Reviews
The sales associate that helped me was very nice and friendly. She was very patient with my sister and I when we didn't know what we wanted. Thank you for the great experience!!!
-Rana E.
As soon as I came in I was kindly greeted and asked what I needed. They listened and gave me options within my price range and surprisingly there were lots of options. I ended up leaving with more...
-UnicornGonz
Everything was clean and embellished well. The customer service was very good. Plus my exchange was very easy.
-DJ
The store and Clayton were great! I purchased an $80 bracelet with a gift card that broke when I attempted to put the charms on it. An $80b braclet should not break that easily. Yesterday I...
-DeeS
Whitney was very helpful
-Anonymous
Friendly customer service, high quality selections and clean place especially at this time May 2020
-Faisal Muhammad
I was highly satisfied with the purchase I made, love my bracelet! I also would like sales associate Cindy for her friendliness and patience in helping me choose another selection.I love visiting the...
-GodsQueen
The Customer service was amazing they was very friendly and kind the store manager was the best thank you and I will return soon
-Cutetoya
very friendly manager good selection and great customer service
-wolf
The associate who helped me in the store was the person I spoke to when I called prior to going in. She was very nice, personable and easy to talk to.
-Mom2_2girls
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Pandora Store

A fully branded Pandora Store

Authorized Retailer

A retailer who is authorized to sell Pandora Jewelry

Outlet Store

A fully branded Pandora Outlet Store

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