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Short Pump Mall
Pandora JewelryShort Pump Mall Pandora Stores
(1244 reviews)

11800 W Broad St
#1156
Richmond, Virginia 23233 (804) 500-0600

Store Hours
Monday 11:00am - 8:00pm
Tuesday 11:00am - 8:00pm
Wednesday 11:00am - 8:00pm
Thursday 11:00am - 8:00pm
Friday 10:00am - 8:00pm
Saturday 10:00am - 8:00pm
Sunday 11:00am - 6:00pm
Carolina girlOct 1st, 2022

Our daughter gave us a picture of what she wanted for Christmas. We decided to just stop in and see if they had it. The sales associate knew exactly what we wanted and quickly found it for us. She was very nice and knowledgeable!!!

Teresa RSep 28th, 2022

Very friendly associates

Diane BSep 22nd, 2022

The associate was very attentive. The store was very organized and clean. The associate was very knowledgeable about the merchandise.

LynetteCSep 18th, 2022

Fast customer service Very knowledgeable Found everything I needed

MicheleSSep 17th, 2022

The customer service rep was pleasant, patient and very helpful. She listened to my requests and made excellent suggestions. I did not feel rushed.

CASep 25th, 2022

Pandora should do a better job of showing options. Everything is locked up and I felt like I was shown what the sales person wanted me to see based on a price point. I do like my charms but I would organize things better so that the customer knows what all the options are. If there are hundreds of charms how come I was only shown a few??

MarkSep 16th, 2022

Franchelle was awesome super helpful. Store was great and clean and defiantly an asset to your organization

Tara M.Sep 13th, 2022

The store was empty of customers when I arrived and the assistant was quick to serve me. She did not offer any service or engagement outside of giving me what I asked for. I could not decide between 2 styles of ring and I was hoping for advice and she gave me one word answers. She wasn't rude or unpleasant, but I seemed to be an inconvenience for her and I got the sense that I was keeping her from something she considered more important. Also, when I got home I decided I wanted the other style of ring also, so I ordered it from Amazon instead of going back to this store. If she had been more engaging, I most likely would've purchased this item while I was there, in addition to the $100+ I already spent. I have another Pandora nearby and will shop there in the future. While I would recommend Pandora, I would not recommend this particular location.

TeddieCSep 10th, 2022

I was buying a charm for a gift and I had a friend with me who have never purchased. I told her before how if there’s a problem with any items that pandora would try to fix it. My bracelet comes lose and opens up I told the girl who water on me and she advised me to take it Nextdoor to a jewelry store That was unacceptable to me.

Jennifer GSep 7th, 2022

Heaven was an amazing employee and helped me every step of the way. It was very fast and effective service and super friendly.

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Nearby Locations
0.0 mi

11800 W Broad St
#1156
Richmond, Virginia 23233 Richmond, Virginia

11800 W Broad St
#1156
Richmond, 23233 Richmond,

11800 W Broad St
#1156
23233 Richmond Richmond

23233

Richmond 11800 W Broad St
#1156

close
PANDORA Jewelry Short Pump Mall Pandora Stores

11800 W Broad St
#1156
Richmond, Virginia 23233 Richmond, Virginia

11800 W Broad St
#1156
Richmond, 23233 Richmond,

11800 W Broad St
#1156
23233 Richmond Richmond

23233

Richmond 11800 W Broad St
#1156

PANDORA Jewelry Penelope Authorized Retailers
0.5 mi

11533 W. BRd St
Richmond, Virginia 23233 Richmond, Virginia

11533 W. BRd St
Richmond, 23233 Richmond,

11533 W. BRd St
23233 Richmond Richmond

23233

Richmond 11533 W. BRd St

close
PANDORA Jewelry Penelope Authorized Retailers

11533 W. BRd St
Richmond, Virginia 23233 Richmond, Virginia

11533 W. BRd St
Richmond, 23233 Richmond,

11533 W. BRd St
23233 Richmond Richmond

23233

Richmond 11533 W. BRd St

9200 Stony Point Pkwy
#172
Richmond, Virginia 23235 Richmond, Virginia

9200 Stony Point Pkwy
#172
Richmond, 23235 Richmond,

9200 Stony Point Pkwy
#172
23235 Richmond Richmond

23235

Richmond 9200 Stony Point Pkwy
#172

close
PANDORA Jewelry Stony Point Fashion Park Pandora Stores

9200 Stony Point Pkwy
#172
Richmond, Virginia 23235 Richmond, Virginia

9200 Stony Point Pkwy
#172
Richmond, 23235 Richmond,

9200 Stony Point Pkwy
#172
23235 Richmond Richmond

23235

Richmond 9200 Stony Point Pkwy
#172

PANDORA Jewelry Penelope Authorized Retailers
8.6 mi

10112 Brook Rd
Glen Allen, Virginia 23059 Glen Allen, Virginia

10112 Brook Rd
Glen Allen, 23059 Glen Allen,

10112 Brook Rd
23059 Glen Allen Glen Allen

23059

Glen Allen 10112 Brook Rd

close
PANDORA Jewelry Penelope Authorized Retailers

10112 Brook Rd
Glen Allen, Virginia 23059 Glen Allen, Virginia

10112 Brook Rd
Glen Allen, 23059 Glen Allen,

10112 Brook Rd
23059 Glen Allen Glen Allen

23059

Glen Allen 10112 Brook Rd

About Pandora Jewelry at Short Pump Mall

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local Pandora Jewelry store at 11800 W Broad St in Richmond, VA today.

Recent reviews
Recent Reviews
Our daughter gave us a picture of what she wanted for Christmas. We decided to just stop in and see if they had it. The sales associate knew exactly what we wanted and quickly found it for us. She...
-Carolina girl
Very friendly associates
-Teresa R
The associate was very attentive. The store was very organized and clean. The associate was very knowledgeable about the merchandise.
-Diane B
Fast customer service Very knowledgeable Found everything I needed
-LynetteC
The customer service rep was pleasant, patient and very helpful. She listened to my requests and made excellent suggestions. I did not feel rushed.
-MicheleS
Pandora should do a better job of showing options. Everything is locked up and I felt like I was shown what the sales person wanted me to see based on a price point. I do like my charms but I would...
- CA
Franchelle was awesome super helpful. Store was great and clean and defiantly an asset to your organization
-Mark
The store was empty of customers when I arrived and the assistant was quick to serve me. She did not offer any service or engagement outside of giving me what I asked for. I could not decide between...
-Tara M.
I was buying a charm for a gift and I had a friend with me who have never purchased. I told her before how if there’s a problem with any items that pandora would try to fix it. My bracelet comes lose...
-TeddieC
Heaven was an amazing employee and helped me every step of the way. It was very fast and effective service and super friendly.
-Jennifer G
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Pandora Store

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A retailer who is authorized to sell Pandora Jewelry

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A fully branded Pandora Outlet Store

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