PANDORA Jewelry Store Finder
Short Pump Mall
PANDORA JewelryShort Pump Mall Pandora Stores
(281 reviews)

11800 W Broad St
#1156
Richmond, Virginia 23233 (804) 364-1953

Store Hours
Tuesday 10:00am - 9:00pm
Wednesday 10:00am - 9:00pm
Thursday Closed
Friday 7:00am - 10:00pm
Saturday 9:00am - 10:00pm
Sunday 11:00am - 6:00pm
Monday 10:00am - 9:00pm
  • Accepts PANDORA Gift Card
  • Accepts PANDORA Credit Card
ClaytonNov 15th, 2018

I was able to find what I wanted. I was able to take advantage of a special sale. My associate was very knowledgeable.

DWNov 14th, 2018

The sales lady was excellent, store was very clean. I loved all the selections from different charms. Will be returning to this store.

Carla V.Nov 5th, 2018

Salesperson (young man) was veryhelpful in finding the merchandise that I was looking for and madeexcellent suggestions (this was only the second time I was in the store).I will return purchase other gifts!

Grinch39Nov 2nd, 2018

Staff was very nice and knowledgeable. Very helpful

Michelle M.Oct 27th, 2018

Susan always takes good care of me when I shop in this location. She knows the style I enjoy most and recommends items for me to consider. She makes the shopping experience enjoyable. This time, my husband was with me and he was impressed with the selection and quality. We purchased three items. I will always come back to this location. Everyone is friendly and helpful.

Screen NameNov 17th, 2018

We came to the store to have two rings looked at because both of them have lost stones from the settings. When it was our turn the sales associate walked over and said hello. I said I needed help with two rings that were purchased from that store. I pulled out the first one and before I could say anything the associate I was out of luck because she did not recognize and that meant it was older than a year and she would not be able to do anything. I pulled out the second ring and started to tell her this ring has lost some stones as well. She took the ring and asked if I bought it at the store and I said yes. She started to look it up on the tablet and said she could not find it. Even though she only looked at one transaction in the list of transactions shown. I asked her to look again and she found it. She then walked over to another associate and asked a question. She returned and said that the ring had already been exchanged once and she would not do anything else. I question this and with a very "annoyed" look she said she do it. --- I am running out of room to type, if you would like more information you can call me at 804-502-1918 my name is Dieter Henss

MPNov 16th, 2018

Good associate help but nothing that stuck out or overwhelmed me. Got what we came in for but that was all.

LeslieFNov 5th, 2018

Great customer service !

MNROct 31st, 2018

Girl didn't seem interested in helping us. We are from Pennsylvania and we're shopping in Richmond, VA area.

WilmaMOct 27th, 2018

The sales associate was very pleasant and knowledgeable, and was able to show me exactly what I was looking for.

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Nearby Locations
0.0 mi

11800 W Broad St
#1156
Richmond, Virginia 23233 Richmond, Virginia

11800 W Broad St
#1156
Richmond, 23233 Richmond,

11800 W Broad St
#1156
23233 Richmond Richmond

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PANDORA Jewelry Short Pump Mall Pandora Stores

11800 W Broad St
#1156
Richmond, Virginia 23233 Richmond, Virginia

11800 W Broad St
#1156
Richmond, 23233 Richmond,

11800 W Broad St
#1156
23233 Richmond Richmond

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Richmond, Virginia 23233 Richmond, Virginia

11724 W BRd St
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About PANDORA Jewelry at Short Pump Mall

Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA is world-renowned for its hand-finished and contemporary jewelry. PANDORA Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and PANDORA Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic PANDORA charms and bracelets, PANDORA rings, earrings and necklaces are equally beautiful and versatile.  Come be inspired at your local PANDORA Jewelry store at 11800 W Broad St in Richmond, VA today.

Recent reviews
Recent Reviews
I was able to find what I wanted. I was able to take advantage of a special sale. My associate was very knowledgeable.
-Clayton
The sales lady was excellent, store was very clean. I loved all the selections from different charms. Will be returning to this store.
-DW
Salesperson (young man) was very helpful in finding the merchandise that I was looking for and made excellent suggestions (this was only the second time I was in the store). I will return...
-Carla V.
Staff was very nice and knowledgeable. Very helpful
-Grinch39
Susan always takes good care of me when I shop in this location. She knows the style I enjoy most and recommends items for me to consider. She makes the shopping experience enjoyable. This time, my...
-Michelle M.
We came to the store to have two rings looked at because both of them have lost stones from the settings. When it was our turn the sales associate walked over and said hello. I said I needed help...
-Screen Name
Good associate help but nothing that stuck out or overwhelmed me. Got what we came in for but that was all.
-MP
Great customer service !
-LeslieF
Girl didn't seem interested in helping us. We are from Pennsylvania and we're shopping in Richmond, VA area.
-MNR
The sales associate was very pleasant and knowledgeable, and was able to show me exactly what I was looking for.
-WilmaM
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