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Pandora Diamonds
3869 Pandora @ Valley Fair Mall
Pandora Jewelry3869 Pandora @ Valley Fair Mall Pandora Stores
(372 reviews)

2855 Stevens Creek Blvd
STE 2550
Santa Clara, California 95050 (408) 275-2194

Store Hours
Monday 10:00am - 9:00pm
Tuesday 10:00am - 9:00pm
Wednesday 10:00am - 9:00pm
Thursday 10:00am - 9:00pm
Friday 10:00am - 9:00pm
Saturday 10:00am - 9:00pm
Sunday 11:00am - 7:00pm
Lupita AguirreOct 27th, 2023

The service was great, very friendly customer service. Nora was amazing she helped me choose the perfect bracelet. Also very nice touch of getting a free jewelry box.

NRTOct 16th, 2023

had purchased a bracelet online and wasn't happy with it. Tanya took the time to listen, and shared some ideas. The replacement is PERFECT!!!

Luong ThiJun 17th, 2023

This is my first time I've been in Pandora and it was bring to me a great experiences ever. My friend and me was have right decision to buy couple ring at here. The price is suit with my budget but the value is over my expectation. Moreover, the thing make decide to return there soon will be the customer service, they was so devote to the customer. I'm so appreciated

SewFishJun 17th, 2023

The sales associate was very friendly and polite. She made me feel very comfortable.

DaisyJun 8th, 2023

This was my first experience at pandora. I wanted tk buy a charm bracelet for myself and when I told the worker what I was looking for, she gave me all her attention and deeply explained everything to me and was patient while I was deciding what charms I would purchase. I would say I am highly satisfied with my experience and would come back and purchase more charms or more jewelry.

Miss Cat LadySep 19th, 2023

I made a purchase on Sept 7 for $251.27, I noticed that a promotion started 5 days later. I returned to the store asking if I could get the promotion as it was only 5daya after I purchased it, the associate said no. I then asked can I return the entire order then repurchase it with a different card which again the associate says no. I then tell her to return the entire order and I’ll repurchase it online. The entire interaction was awful, as if I was bothering them by just being there. After return the store to get their name, their response “the name is on the receipt” I then said “Maria G” which was not her name it was the associate standing next to her, I asked her name again because I want to complete this survey, she finally said “Liz”, I’m not sure if that is her name since she did not have a name tag on. Honestly the worse customer service experience.

CassySep 16th, 2023

They were extremely lack of engagement from sales representatives, rude, and unprofessional. They saw us standing, they’re just talking to each other and I had to talk to the manager to get their attention.

Aug 23rd, 2023

I was satisfied with my pandora experience.

Sale represntative was rude and unfriendly. I feel not welcomed on the store and I don’t appreciate Jul 1st, 2023

The sale representatives was so mean and unfriendly

Kathy N.Jun 8th, 2023

Official Pandora store at ValleyFair Santa Clara location was very unwelcoming in the beginning when walking in. My experience with sales associate Elizabeth R. (No.215771) made my experience very unpleasant. I believe that Elizabeth R, needs to learn better customer service skills in communication and ways to cater to the customers/clients more effectively and politely. I’m not sure if she is new, but she needs to be retrained to learn what’s the best response in certain situations, instead of making customers/clients feel judged and not wanted. Due to Elizabeth lack of care, my newly engraved charm was dropped on the floor at the end of our experience.

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Nearby Locations

2855 Stevens Creek Blvd
STE 2550
Santa Clara, California 95050 Santa Clara, California

2855 Stevens Creek Blvd
STE 2550
Santa Clara, 95050 Santa Clara,

2855 Stevens Creek Blvd
STE 2550
95050 Santa Clara Santa Clara

95050

Santa Clara 2855 Stevens Creek Blvd
STE 2550

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PANDORA Jewelry 3869 Pandora @ Valley Fair Mall Pandora Stores

2855 Stevens Creek Blvd
STE 2550
Santa Clara, California 95050 Santa Clara, California

2855 Stevens Creek Blvd
STE 2550
Santa Clara, 95050 Santa Clara,

2855 Stevens Creek Blvd
STE 2550
95050 Santa Clara Santa Clara

95050

Santa Clara 2855 Stevens Creek Blvd
STE 2550

2801 Stevens Creek Blvd
Santa Clara, California 95050 Santa Clara, California

2801 Stevens Creek Blvd
Santa Clara, 95050 Santa Clara,

2801 Stevens Creek Blvd
95050 Santa Clara Santa Clara

95050

Santa Clara 2801 Stevens Creek Blvd

close
PANDORA Jewelry Pandora @ Macy's Valley Fair Authorized Retailers

2801 Stevens Creek Blvd
Santa Clara, California 95050 Santa Clara, California

2801 Stevens Creek Blvd
Santa Clara, 95050 Santa Clara,

2801 Stevens Creek Blvd
95050 Santa Clara Santa Clara

95050

Santa Clara 2801 Stevens Creek Blvd

925 Blossom Hill Rd
STE 1187
San Jose, California 95123 San Jose, California

925 Blossom Hill Rd
STE 1187
San Jose, 95123 San Jose,

925 Blossom Hill Rd
STE 1187
95123 San Jose San Jose

95123

San Jose 925 Blossom Hill Rd
STE 1187

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PANDORA Jewelry 3863 Pandora @ Oakridge Mall Pandora Stores

925 Blossom Hill Rd
STE 1187
San Jose, California 95123 San Jose, California

925 Blossom Hill Rd
STE 1187
San Jose, 95123 San Jose,

925 Blossom Hill Rd
STE 1187
95123 San Jose San Jose

95123

San Jose 925 Blossom Hill Rd
STE 1187

534 Great Mall Drive
Milpitas, California 95035 Milpitas, California

534 Great Mall Drive
Milpitas, 95035 Milpitas,

534 Great Mall Drive
95035 Milpitas Milpitas

95035

Milpitas 534 Great Mall Drive

  • Engraving available in store
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PANDORA Jewelry Pandora @ Great Mall Milpitas Pandora Stores

534 Great Mall Drive
Milpitas, California 95035 Milpitas, California

534 Great Mall Drive
Milpitas, 95035 Milpitas,

534 Great Mall Drive
95035 Milpitas Milpitas

95035

Milpitas 534 Great Mall Drive

  • Engraving available in store

About Pandora Jewelry at 3869 Pandora @ Valley Fair Mall

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and Pandora Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local Pandora Jewelry store at 2855 Stevens Creek Blvd in Santa Clara, CA today.

Recent reviews
Recent Reviews
The service was great, very friendly customer service. Nora was amazing she helped me choose the perfect bracelet. Also very nice touch of getting a free jewelry box.
-Lupita Aguirre
had purchased a bracelet online and wasn't happy with it. Tanya took the time to listen, and shared some ideas. The replacement is PERFECT!!!
-NRT
This is my first time I've been in Pandora and it was bring to me a great experiences ever. My friend and me was have right decision to buy couple ring at here. The price is suit with my budget but...
-Luong Thi
The sales associate was very friendly and polite. She made me feel very comfortable.
-SewFish
This was my first experience at pandora. I wanted tk buy a charm bracelet for myself and when I told the worker what I was looking for, she gave me all her attention and deeply explained everything...
-Daisy
I made a purchase on Sept 7 for $251.27, I noticed that a promotion started 5 days later. I returned to the store asking if I could get the promotion as it was only 5daya after I purchased it, the...
-Miss Cat Lady
They were extremely lack of engagement from sales representatives, rude, and unprofessional. They saw us standing, they’re just talking to each other and I had to talk to the manager to get their...
-Cassy
I was satisfied with my pandora experience.
-Anonymous
The sale representatives was so mean and unfriendly
-Sale represntative was rude and unfriendly. I feel not welcomed on the store and I don’t appreciate
Official Pandora store at ValleyFair Santa Clara location was very unwelcoming in the beginning when walking in. My experience with sales associate Elizabeth R. (No.215771) made my experience very...
-Kathy N.
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