I went to this store to purchase a birthday gift for my Mom. The sales associates were so helpful in putting together a charm necklace for my gift that I went back two days later! On my next visit, I purchased some gifts for myself and Gabby my sales associate was awesome in helping me! I will definitely return to this store.

The person was great at her job and was very helpful.

The customer service was excellent! Loved the lady who helped me with my purchase. Such my workers there. Didn’t feel obligated to purchase every ring I tried on.

The associate was very thorough and patient with me during my visit to this store some items I wanted were out of stock but she explained they would be available later this month

Sales associate was very helpful and knowledgeable.

Just wanted to share that the sales associate was GREAT. She informed me about the new POS system they have. Unfortunately it wouldn't accept my card. She went above and beyond and was able to use the older system to ensure I was able to purchase my item. She was very friendly and through during the whole process. Thanks for all your help!!!

I would prefer to be able to browse and see all the charms. I wanted to view them all and from the book.

Leah coldly refused to give my teenage daughter $10 customer accommodation discount to replace a ring she purchased on 03/17/18. The ring was stolen from her and she wanted to replace it for the same price she paid. She and I left Pandora feeling very unappreciated as a customer.

The workers did not greet me when I walk in the store. There was two workers, but one was in the back so it took about 15 minutes to get help. The worker didn’t acknowledge me at all until it was my turn to be help, very rude to me. I purchased a charm and the staff just handed it to me to put in my bag from another store. Left my bracelet to be cleaned, came back to pick it up and had to wait another 20 minutes for some to assist me to just pick it up. Horrible customer service, never would I shop there again, ever!

My favourite style has only one colour to choose. The sliver chain is expersive.