- Accepts PANDORA Gift Card
- Accepts PANDORA Credit Card
Services is very good , the person who take care us is very nice , store is clean.
The sales associates were very kind. The store manager was very helpful and very friendly. Overall I had a very good experience and I plan to shop at this pandora again.
Friendly service, the little cross was not transferred to new bracelet. When I realized it, prompt service to send me the cross, which of all my charms means the most to me! I am excited to take my granddaughter to our local shop and start her bracelet. THANK YOU SO MUCH!
I just love the charms very much
The jewelry was BEAUTIFUL!!! a little pricey but I know I’ll use it forever :). Emily was sweet and helpful !!
This experience waa nice, i guess I had my guard from my previous visit.
The associate seemed to rush the sale.
I had a great experience.
I was at the Sevierville, TN location and I told the sales lady that a stone had come out of my ring. She looked up my information and asked what size ring I needed. They did not have my size so I said I would return it when I get back home. I returned home went to my Cool Springs location and that's when the problem started. I entered the store and the sales lady asked how she could help me. I stated I needed to return my ring. Then a another woman spoke up and asked where did I purchase my ring because they could not look up things from other stores. I explained to her they looked it up for me out of town and she said their system don't work like that can't pull up things from other stores.She had a very nasty disposition and not one time did she ask if I had my receipt. Because I did when they looked my up out of town they printed my receipt. I explained to the manager or team lead I don't know who she was but she had to put in her code to finish my transaction. that I had my receipt she walked off and disappeared in the back room. Until the sales lady need her code. The salesperson was very king and respectful but the manager was nasty.
The sales person did not take much interest in helping me. she just seemed to be going through the motions. They did not have the correct size bracelet. I had to ask her to call another location.
About PANDORA Jewelry at Cool Springs Galleria
Founded in 1982 and headquartered in Copenhagen, Denmark, PANDORA is world-renowned for its hand-finished and contemporary jewelry. PANDORA Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver. sterling silver and PANDORA Rose metals, and every single stone is hand set by a dedicated and skilled team of craftsman. In addition to iconic PANDORA charms and bracelets, PANDORA rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local PANDORA Jewelry store at 1800 Galleria Blvd in Franklin, TN today.